Country House Retreat
Contemporary holiday house offering rural landscapes, privacy and seclusion, just 4 minutes from the Gippsland Lakes. Consists of 1-4 bedrooms and 2 bathrooms sleeping up to 10 guests. Large outdoor entertainment deck with pizza oven (wood supplied) and gas BBQ, outdoor heated spa, modern kitchen with open plan dining and wood fire, comfortable leather lounge with 55 inch TV/DVD player. Pet friendly and wheelchair accessible. Deluxe linen and towels included.
- 2 Double Beds
- DVD Player
- CD Player
- Ipod Dock
- Balcony
- King / 2 single beds
- Linen and Towels Provided
- Hairdryer
- Queen bed
- Large Balcony/Terrace
- 2nd bathroom
- Lounge Area
- Outdoor Setting
- Views
- Contemporary Interior
- Dining Setting
- Spa
- Television
- Cots Available
- Wheel Chair Access
- Kitchen
- Microwave
- Ceiling Fans
- Iron/Ironing board
- Bathrobes Provided
- Air conditioned
- Stove top
- Heating
- King Bed
- Jacuzzi
- Disabled Room
- Bunk Beds
- Oven
- En-Suite Bathroom
- Complimentary toiletries
- Dishwasher
- Tea/Coffee Making
- Toaster
- Fully equipped kitchen
- Shower
- Laundry Facilities
- Fridge - Fullsize
- High Chair Available
- Air-conditioning
- Hot Tub
- Barbeque
- Non-Smoking
- Verandah
Terms & Conditions
PRICING:
All prices shown are per property per night in AUD and inclusive of GST. Please note published rates are based on 4 guests. Extra charges will be calculated when actual number of guests and dates are selected at time of booking.
CHECK IN/OUT
Check in is from 2 pm and check out is by 10 am. Early check in/late check-out can be requested prior to arrival and is subject to availability. Additional day-use charges may apply.
PETS
Well behaved pets are allowed indoors on non-carpeted areas. Pets are not permitted in bedrooms at any time.
Payment Policy
PAYMENT:
A first night deposit is payable to confirm your booking, unless you have booked during our Co-vid flexible booking period. Payments are generally processed within 24 hours when you book online (ie not automatically at time of booking).
We accept Mastercard, Visa and Amex. A 1.5% surcharge applies for all credit card transactions.
The balance of the tariff is due on arrival day, and will be processed on the credit card provided at the time of booking, unless otherwise agreed.
To avoid credit card surcharge, balance payments can also be paid via bank transfer, into the following account:
Bank: BankWest
BSB: 303 111
Account: 138 0531
Name: Jetty Road Retreat
Please use your surname as the reference when paying by direct deposit, so we can apply the payment to your reservation.
EXTRA CHARGES
Smoking is not permitted indoors in any of the accommodation.
Any damage, breakages or theft of the accommodation is the guests’ responsibility and will need to be notified prior to departure. Repair or replacement costs may be required, at our discretion.
Only the guests booked and paid for may stay in the accommodation overnight. Extra charges will apply for additional guests, or the agreement may be terminated without refund.
Our team take great pride in preparing your accommodation with a great attention to detail. It is the guests’ responsibility on departure to leave the accommodation in a clean and tidy condition. A minimum extra cleaning charge of $50 will be incurred for the cleaning of dirty dishes, removal of excessive rubbish, or if smoking has occured indoors.
Cancellation Policy
As a very small business, late cancellations often result in empty accommodation which has a significant impact on us.
CO-VID 19 UPDATE - FLEXIBLE BOOKING POLICY AS OF 15 MARCH 2020 - 31 OCTOBER 2020
Due to the current uncertainty with travel, a first nights deposit will no longer be required to confirm your booking. Full payment of your booking will be taken on your day of arrival.
Where you are unable to travel due to forced travel restrictions or sickness related to Coronavirus, bookings will be cancelled without penalty. This is an extra step we are taking to provide you with confidence to book during these uncertain times. If you can still offer us as much notice as possible in this instance, that would be much appreciated.
For bookings from 1 November 2020
During non-peak periods, a minimum of 14 days’ notice of cancellation is required for a refund of deposit. Deposits may also be held as a credit for a future booking, for up to 12 months.
During peak periods (Christmas, January, Easter and long weekends) a minimum of 30 days’ notice is required for a refund of deposit.
Where cancellations are received within 14 days of arrival date (off peak) and 30 days of arrival (peak), deposits may be refunded if the accommodation can be re-let for the same period/tariff, at our discretion.
An administration fee of $50 applies to all cancellations. - **Not applicable for bookings during March 2020 - October 2020 due to CO-VID 19 **