3 Night Minimum SPECIAL rate (Unwind Cottage)

Skilmálar

1. Acceptance
Our full terms & conditions are accepted by you upon payment (deposit or in full).

2. Rates
Room rates may vary based on season, day of week and/or length of stay.
We generally have a minimum stay of 2 nights to help us manage our intensive cleaning regime. For public holiday weekends a 3- or 4-night minimum stay may apply. Please note: a change of guests throughout your stay/booking is not permitted and does not fulfill the minimum-stay requirement

3. Number of Guests Staying
The cottages may only be occupied by the number of persons booked and shown in your confirmation letter.
Karawatha Cottages reserves the right to refuse entry to and occupation of the property, if the number of people intended to occupy exceed the booking confirmation.
Bringing additional guests (including but not limited to babies and children) will result in additional charges (if within the maximum occupancy permit of the cottage) or an immediate cancellation of your booking without refund (if total number of guests exceeds the maximum occupancy permit of the cottage).

4. Group Booking
For group bookings (defined as booking of all three cottages for one party, irrespective if made as one booking or three separate bookings) the following additional terms and conditions apply:
• Time period for free cancellations is reduced as outlined under ‘cancellations and date changes’ below
• A security bond of $500 per cottage applies and will be charged with your final room payment (please note: failure to provide the security bond will be treated as a cancellation from you)
• Booking multiple cottages does not grant permission for gatherings or events – our no-visitor policy remains applicable
• Each cottage can accommodate a maximum 4 people for dining purposes (strictly in-house guests only) and it is not possible to entertain in-house guests from all cottages in just one cottage. The only area for up to 8 in-house guests dining together is our outdoor (covered but not enclosed) BBQ patio

5. Check in and Check out
Check-in is available from 3pm on day of arrival, check-out no later than 10am on day of departure.

6. Keys
Keys will be provided in a number lock key wall safe found outside each cottage. Unique access codes will be communicated prior arrival via e-mail or text message.
Upon check-out, keys are to be left in the respective key wall safe. A 'lost key' charge of $ 50 will be applied for all keys not returned upon check-out.

7. Visitors
For the comfort and security of all our guests (and for insurance compliance), NO visitors are allowed at any time anywhere on the property.
For the avoidance of doubt: a simple drop-off or pick-up (e.g. wine tours, taxi or uber, bike or food delivery) is always possible, but the no-visitor policy does include any vendors that intend to be on the property for any period of time, e.g. hair dresser, make-up artists, photographers, etc.

8. Wedding or Bridal Parties and other wedding preparations
We cannot accommodate any wedding parties or wedding preparations of any kind.
This includes ‘traditional’ pre-wedding stays with bridesmaids or grooms-men, but also the use of external service providers like hair dressers, make-up artists, etc. (as outlined in our no-visitor policy) for anyone (see also no-visitor policy).

9. Pets
Unfortunately, no pets allowed

10. Injury, Loss and Damage
Karawatha Cottages, its owners and employees do not accept liability for injury, loss, damage or inconvenience during the guest’s stay. By acceptance of these terms, all guests hereby release the owners from any liability that may arise during or as a result of their stay.

The owners do not accept responsibility for guest’s personal property.

11. No Smoking
No smoking is allowed inside the Cottages. Smoking outdoors is only permitted outside on the individual decks of each cottage.
A fee of $ 150 for professional deodorising will be charged if smoking inside the cottage is evident.

12. Cleaning / Servicing
We hope you enjoy your stay at Karawatha Cottages and the amenities provided. All cottages are self-catering and do not include daily servicing. For stays of 4 nights or longer fresh towels are provided mid stay.
Upon check-out we kindly ask you to leave the cottage in a clean and tidy condition, with all dishes washed and stowed away. We reserve the right to charge a cleaning fee of $50 per hour, should the cottage be left in an unreasonable state and excess cleaning is needed.

13. Breakages or Malfunction
We kindly ask you to notify Karawatha Cottages of any breakages, damages or malfunction immediately once noticed, to assist with the prompt repair, maintenance or replacement and ensure your stay is enjoyable.
Karawatha Cottages reserves the right for compensation of, and you agree to pay, any replacement/repair costs associated with damage (accidental or otherwise) caused by you of the building or contents.

14. Walking/Cycling Trails
By choosing to access and using our trail maps and recommendations, you acknowledge that if you follow any of the trails/recommendations you will do so at your own risk. All trails and recommendations follow public roads and walking or cycling trails and normal road rules apply. Sections of the trails may include uneven paths, gravel, stones, sticks, pot holes and/or similar and it is your responsibility to be prepared, take appropriate care and wear appropriate foot wear and clothing.
Karawatha Cottages bears no responsibility for any risk, damage, loss or other claim which you may have as a result of embarking on any of our trail recommendations.

For full Terms & Conditions please refer to our website.

Payment Policy

A deposit of 50% of the total room rate is payable at the time of booking to secure the booking. The full balance is due 14 days prior to check-in; for group bookings, full balance is due 30 days prior check-in .

All payments will be processed automatically against the card details provided. If we are unable to process the funds as per the above schedule, Karawatha Cottages have the right to cancel the booking and attempt to re-let the cottage

Please note: if you have booked through a travel agent, different payment terms may apply

Security Bond
We generally do not charge a security bond, but reserve the right to do so if circumstances require (according to our judgement and sole discretion; for example, but not limited, to group bookings).

You will be advised by us if a bond applies for your booking, prior to us charging or taking a credit card authorisation of the bond.

The security bond of $500 per cottage, will cover items such as additional cleaning, repairs, non-authorised use of the cottages, etc. If insufficient funds are available from the bond, you agree to accept responsibility for any costs not covered by the bond.

If charged but not required at all or in part, the security bond will be refunded / released on the day after your check-out.
Please note that it may take up to 5 days until banks make these funds available to you again

Cancellation Policy

We understand that circumstances may arise where you may need to cancel your reservation or change your dates. Unless a date change is only a minor change (e.g. few days earlier / later), they are for us effectively the same as a cancellation (and new booking).

Should either occur, please note that as a small establishment any cancellation can have a material impact (e.g. result in an empty cottage) and cancellation fees will be incurred.

We highly recommend the purchase of travel insurance for all guests (intrastate/ interstate/ international)

All cancellations/changes must be done in writing by e-mailing Karawatha Cottages at stay@karawathacottages.com.au.

Cancellations/Changes received more than 30 days prior check-in:
deposit/all payments are fully refundable; gift voucher will be re-instated, dates changed free of charge

Cancellations/changes received between 30 days and 14 days prior check-in:
deposit / 50% of total room rate is non-refundable and cannot be credited

All cancellations/changes received 14 days or less prior check-in:
No refund/credit available

For group bookings (defined as booking of all three cottages for one party) the following cancellation/change policy applies:
Cancellations/changes received more than 90 days prior check-in: deposit refundable, less $ 100 admin fee
Cancellations/changes received between 90 days and 30 days prior check-in: deposit is non-refundable
Cancellations/changes within 30 days prior check-in: booking is non-refundable 

​Our Commitment to you:
In the unfortunate event that you have to cancel/change your reservation, all efforts will be made to re-sell your cottage. If successful, we will refund your reservation (less a $ 50 admin fee) or provide a full credit for a future booking - irrespective of the applicable cancellation policy.
We recommend to always purchase travel insurance.