Abella Inn

Terms & Conditions

All reservations must be guaranteed with a valid credit card at the time of reservation.

The credit card provided is used to guarantee the reservation only. Payment will not be taken from the card unless required under the terms of the Cancellation policy of your reservation.

Guests are required to provide a security deposit at check-in by credit card or cash, to guarantee payment of any incidental charges. This may be in the form of a credit card authorisation, or a refundable deposit made in cash or by debit card charge. Cheques are not accepted.

The Motel reserves the right to cancel your reservation if you are unable to comply with this policy. The Motel reserves the right to waive the bond requirement at its discretion.

Arrival and Departure
Check-in time is from 2 pm.
If you require an earlier check-in please advise reservations at the time of your reservation, although we do not guarantee early arrivals we will endeavour to offer a suitable room if available. Please advise your approximate arrival time when making your reservation.
Photo ID must be produced upon check-in to verify Reservations.
To guarantee early check in, please book your room to include the night before you arrive and you will be billed accordingly.
Check-out time is before 10 am.
Late checkouts are not guaranteed and must be pre-arranged.
If you would like a late check-out, please request it from reception at the time you check in. A charge may apply subject to the availability of the Motel.
Late check-out is at the discretion of reception staff.
In busy times the hotel reserves the right to charge a late departure fee. This is based on an hourly charge.
Late check-out at Abella inn is subject to availability. Please check with motel reception upon arrival.

Child Policy
Children under 14 years of age, stay Free of Charge with an accompanying adult in the same room and using existing bedding.
Persons under the age of 18 years may not occupy a room on their own unless accompanied by parents or legal guardian staying in a separate room that have given permission and accept full and final responsibility.
Family Packages referred to on this site mean 2 adults and 2 children up to the age of 14 years

All rates are subject to change.
Rates are inclusive of 15% GST.
Smoking is not permitted in the guest rooms or public areas within the motel buildings. Should you and/or your guests smoke in a room a cleaning fee will apply. You will also be responsible for any costs, damage, or liability arising as a result of smoking and/or any smoke detectors being activated by you. Should you wish to smoke during your stay please use the relevant designated outside smoking areas.
No animals are permitted except for working assistance dogs (Guide and Hearing Assistance dogs only).
We reserve the right to limit the number of people in any one room. Unless it has been previously communicated and agreed in writing by Motel Management we operate a “no party” policy. We also reserve the right to remove people from rooms if noise levels exceed acceptable levels and are reducing the enjoyment levels of other guests.
Any damage to the room or property may be charged to the credit card provided, or billed to the guest and may include loss of income if applicable.
The Motel accepts no responsibility to amend your reservation due to transport delays/closures/cancellations. i.e. airport, ferry, or road closures due to bad weather. The onus is on you to contact the motel to avoid the above penalty fees.
We may make available a link to a third party’s website. The linked sites are not under our control and therefore we accept no responsibility for the contents of any linked site. We provide the links to you for convenience and this is in no way subject to our privacy policy.
The terms and conditions on this website override any third party arrangements at the discretion of Motel management.

Payment Policy

All reservations must be guaranteed with a valid credit card at the time of reservation.

The credit card provided is used to guarantee the reservation only. Payment will not be taken from the card unless required under the terms of the Cancellation policy of your reservation.

Cancellation Policy

Non Payment
In the event of non-payment of any monies owed not paid in accordance with the above terms and conditions after departure the signatory of the registration card (legally binding contract), or otherwise contracted person shall pay any amounts due plus interest on monies owed from the due date until actual payment. The contracted person also pays all costs, court costs and collection fees incurred by Abella inn, in enforcing its rights.