barranca Kangaroo Valley

Terms & Conditions

Rates
All rates quoted on this site are subject to availability. All rates are inclusive of GST and quoted in Australian dollars. By using the rates quoted on this site you agree with and abide by these Terms and Conditions. Rates as quoted are per room per night basis, unless specified. Rates may increase without notice due to any changes in or the imposition of government charges taxes or levies. Guests will be notified where possible of any increases.

Check in + out times
Check in time is 3.00pm and check out is 11.00am. We will try wherever possible to accommodate early arrival and/or late departure.

Behaviour and noise
We are in a farmland however we do have neighbours. Please respect our neighbours and other guests and keep noise to a minimum. Unreasonable noise will not be tolerated after 10.00pm. We reserve the right to request people who are making too much noise at any time of the day or night to leave. No refunds will be applicable. Security company or police may be called to investigate complaints of excessive noise or anti-social behaviour. Any charges incurred by the security company or police will be charged to the credit card provided as security for the booking.

Additional charges
Management also reserves the right to charge guests for the following, but not restricted to, all damages and breakages, missing items, late departure, extra cleaning and unpaid expenses. Any additional charges will automatically be charged to the credit card provided as security for the booking following at least one attempt to contact the credit card holder.

Lost key policy
Keys that are not returned will be taken from the security deposit. AU$100 charge will apply if keys are lost.

Party and event policy
Strictly NO parties or events at Barranca without prior approval by property manager.

Children policy
We allow all ages at barranca, however as our fencing is not child-safe we recommend 8 years and over. Adults travelling with children must accept full responsibility for their supervision and ensure they do not disrupt guest enjoyment or endanger themselves, our animals or native wildlife. Any damages, breakages or additional cleaning will be charged. Safety and the quietly relaxed nature of staying at barranca are important priorities to us.

Smoking
All rooms are non-smoking inside, ashtrays are provided for outside use only. Any traces of residual smoke inside will incur an additional cleaning charge of AU$200.00. Any additional costs of dry-cleaning of soft furnishings may be added as deemed necessary by management.

Pets
For the safety of our animals and local wildlife we do not permit guests to bring their pets to Barranca.

Garbage
Guests are permitted to leave no more than two garbage bags on departure inside the villa. Excessive rubbish removal may incur additional charges.

Departure
On departure the doors are to be locked with the key left in the door. All lights, BBQ gas, fans and air-conditioners to be turned off. Non-compliance may result in additional charges. No refunds will be given on early departure and any outstanding balance will be deducted from the credit card provided.

Trading terms
Barranca, Kangaroo Valley reserves the right to release any or all room space if payment terms are not met.

Force Majeure
Barranca, Kangaroo Valley will not be in breach of this agreement, or any way liable to any party, if it is prevented from complying with this agreement by reason of act of God, act of public enemy, act of terrorism, war, earthquake, flood, riot, explosion, compliance with any law or government restraint order, rule regulations, strike, lockout or any other cause not reasonably within the control of Barranca, Kangaroo Valley.

Privacy Policy
Barranca, Kangaroo Valley is subject to the National Privacy Principles in the Privacy Act 1988. We will generally collect personal information about you directly from you when you deal with us over the telephone or by letter or email. Normally, the type of personal information collected by us will include your name, address, telephone number and email address. We may use your personal information for some or all of the following purposes:
To provide marketing information to you about our products and services. To monitor the standard and quality of service we provide to your or other guests.
If you do not wish to receive these communications from us, you may unsubscribe. If you choose to send email messages to us that contain confidential, private or personal information, you do so entirely at your own risk.

Governing Law
The Law of New South Wales governs your use and occupation of the property during this reservation. You agree to submit to the exclusive jurisdiction of the Courts of New South Wales.

Copyright
The information, text, graphics, images, sounds, links and all other information and software published or otherwise contained on this site ("the content") are the exclusive property of Barranca, Kangaroo Valley, and, except as authorised on this site may not be copied, distributed, displayed, reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Barranca.

Disclaimer
Barranca, Kangaroo Valley strives to ensure that the contents of this site are accurate and reliable. However, errors and/or omissions may occur, Barranca, Kangaroo Valley disclaims any warranty of any kind, whether expressed or implied, as to any matter whatsoever relating to this website and any links to or from this website, including, without limitation, warranties as to merchantability, non-infringement of intellectual property, or fitness for any particular purpose.

Payment Policy

Full payment is required at the time of booking. This represents 100% of the total tariff payable for your accommodation. Please see cancellation policy section for details on tariff refunds.

Cancellation Policy

We have a moderate cancellation policy to protect our business and strongly advise on travel insurance.
- 100% refund up to 14 days prior to check in.
- 50% refund up to 3 days prior to check in.
- No refunds for cancellations less than 3 days before check in.
- If we can re-book your room, we will contact you and offer an 80% refund.