Boracay Ocean Club Beach Resort - In Training

Terms & Conditions

TERMS AND CONDITIONS

INQUIRIES:
 All inquiries must be made through Manila Sales Booking Office: A1 Casa Catalina Bldg., #365 General Malvar Street, Malate, and Manila 1004-Philippines. Tel No. +63(2) 521 0731 / 525 6668 / Fax +63(2) 536 9488 / email:info@boracayoceanclub.com.ph

RESERVATION PROCEDURES:
• The travel agent shall submit a booking order to our Manila Sales Office prior to confirmation.
• Option date to finalize will be advised for all confirmed bookings thru return fax of Booking Order signed by the Reservation Officer.
Option date must strictly follow by the travel agency, otherwise booking/s will automatically release.
• All fully paid bookings shall be issued Boracay Ocean Club Beach Resort Voucher duly signed by the Official Signatories. The Resort is strictly imposing NO ACCOMMODATION VOUVHER, NO CHECK-IN.
• Standard Check-In time 2:00 P.M. For early check-in guest, room is subject to availability.
 Full rate to apply for check in from 1:00AM to 6:00AM
 Half day rate to apply for check in from 7:00AM to 10:00AM
• Standard Check-Out time 12: 00 P.M. For late check-out/late departures guest, room is subject to availability and applicable charges will be applied. Cut off time are as follows:
 12Noon until 6:00PM: 50% charge from the daily rate.
 6PM onwards: 100% or full charge from the daily rate.

OTHERS:
 The guest is responsible for any damages or loss to the assigned room and to the resort facilities caused by guest or guest’s invitees. Guest agrees to pay for any such damage or loses, and authorizes Boracay Ocean Club Resort to charge the said loss or damage to guest’s credit card.
 Food, beverages, pet, firearms, deadly weapons and drugs are strictly prohibited in the resort.

Payment Policy

PAYMENT POLICY
 Full payment is required on or before the option date given by the Boracay Ocean Club Reservation. Failure to pay the booking/s will automatically release.

 Mode of Payment: Cash, Credit Card and company or manager’s checks are accepted. Check payments shall be accepted only if dated at least 5 working days prior to check-in date. Check deposits will not be accepted.

 For Bank Deposit Payments, a copy of the transfer confirmation details should be sent via email: (info@boracayoceanclub.com.ph / +63 (2) 536 9488)

 Boracay Ocean Club Official Bank Accounts:

BANK DEPOSIT:
Account Name: JEONGSU RESORT CORP.
Bank Name: Metro Bank
Branch: Adriatico
Peso Acct. No: 212-7212508760

Cancellation Policy

CANCELLATION POLICY:

Lean & Regular Season:
 Cancellation received 30 days before the arrival will be charged one hundred (100%) percent of the full duration of the stay.

Peak Season:
 Cancellation received 46-60 days before arrival date during Super Peak, one (1) room night shall be charged.
 Cancellation received 31-45 days prior to arrival will be charged a rate equivalent to 50% of the full duration of the stay.
 Cancellation / shortened stay received 30 days or less prior to arrival will be charged for the full duration stay.

No refunds or credits will be provided if the guest is experiencing travel delays & no shows. For in-house guests who decide to shorten their stay, payment for the unused nights shall be non-refundable

FORCE MAJEURE:
 Boracay Ocean Club shall not be held liable for failure to carry out any contracted arrangements which caused by the Acts of God, labor disputes or any conditions beyond control