Curbside Villa

Terms & Conditions

House Rules

- Any balances & 5k/room security deposit needs to be settled upon check-in. Security deposit if paid in cash, this will be returned upon check out.
For gcash, bpi, bdo, and unionbank, kindly message us after check out and give us 24hours to refund the security deposit after we receive your message with deposit details.
 
- Check in 2pm onwards, check out strictly at 12pm.
(unless late check out has been approved, depends on availability)

- Strictly no pets allowed. Management has the right to kick out guests who sneak in pets. No refunds and security deposit will be forfeited.

- Strict quiet time 9:30pm-7:00am at the common areas and inside the rooms, we want to preserve the serene ambiance of the villa. Lights out at the common areas 9:30pm onwards.

- Strictly no cooking allowed. Even if all rooms rented by 1 group, please do not leave clutter around.

- No outside food & drinks at the common areas during restaurant hours (currently 7am-9pm, last order 8pm). Dining areas are used by the restaurant when they are open, please do not leave your things around this area.

- No parties within the premises unless hosted by Curbside Villa. Even if all rooms rented by 1 group.

- Please avoid making loud noises and playing music/videos within the premises. Especially at the common areas and private patios. We are a peaceful villa. Please limit your volume even inside the rooms.

- No smoking, vaping, drugs, firearms, and/or weapons allowed within the premises. (including inside the rooms)
*this will automatically forfeit your security deposit.

- Guests are required to show id upon check-in. Kindly declare all guests staying in the villa upon booking, for revisions, you can message us.

- Outside guests are not allowed inside the rooms. We have a designated waiting area and common areas. Strictly no outside guests allowed after 9pm.

- No bringing of stylists/photographer unless photoshoot rates are availed.

- Please don’t feed the fish. You may ask staff for fish feeding schedule. Do not throw rocks or hurt the fish.

- Please do not cut, sit on, destroy the plants within the premises.

- Please do not bring the outside furniture inside your rooms.

- Please do not litter, we have trash bins around the premises and the parking lot.

- Wooden gate is closed by 9pm but just beep once so we can open it for you. No curfew.

- Please avoid running around and control your kids. Be careful when the floor is wet, it might be slippery. Please be responsible for your own safety and your family/friends.

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Management & staff are not liable for any injuries, loss of items, accidents, and/or death within the premises. 

Management & staff has the right to kick out those who refuse to follow our house rules, unruly, and/or undeclared guests.  (If declared guests are 1-2pax, additional person/s will be charged 1k/night per person BUT max of 4pax per room. Undeclared guests that exceeds 4pax/room capacity will be kicked out.)

Penalties will be deducted from the security deposit for those who do not abide by our house rules. Management reserves the right to charge penalties for any damage and security deposit will be forfeited if rules are not followed.

By visiting us, booking with us, and/or sending payment, it means that you agree to our house rules and cancellation policy.

Payment Policy

Kindly deposit payment to:
Lace Anne Lim Tan
BPI Account 0579-4473-93
BDO Account 0002-7013-8641
UnionBank SA1094-3001-3928
Gcash 09178660333 Lace Tan

**Some online transfers like pesopay take 1-2business days to clear. If your booking is within 3days from today, please use instapay or gcash.

Once deposit is made, kindly reply with proof of payment so we can verify.

Please reply to this email and send proof of payment OR dm us on instagram/facebook.
Kindly wait for verification within 24-48hours after sending proof of payment.

Cancellation Policy

- NO refunds/rebooking for no shows, late check in, early check out.

*For rebooking, please message us on instagram/facebook or email reserve@curbsidevilla.com - please wait for our reply within 24-48hours.*

- Refund/rebooking is allowed without penalty if there are stricter alert level or lockdown changes - in URBIZTONDO, San Juan, La Union or from your place of origin. (Please show government id with your address)

- If covid positive, rebooking is allowed. We would need a government id and lab test results of the guest to waive the rebooking fee.

- For typhoon Signal#2 and up at URBIZTONDO, San Juan, La Union. We can allow rebooking for free.

- For any other reasons, we charge 1k per room for rebooking IF you inform us AT LEAST 7 days before your check in date. Please message us.

*for bookings less than 7 days away, please note that the booking CANNOT be refunded/rebooked unless the reason is mentioned above. Full payment will be forfeited. (100% of the room charge)

*for bookings AT LEAST 7 days away, rebooking fee is 1000pesos. If you insist on a refund, cancellation fee is 50% of the booking amount.

**for bookings AT LEAST 30 days away, free rebooking or cancellation with full refund is allowed.

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For cancellation refunds, kindly send us your gcash/bank details and give us up to 24-48hours to reply.
Management has sole discretion if refund/rebooking is allowed for cases not mentioned above. Please message us.