East West Studio Apartments

Terms & Conditions

Guest name: ..............................................................................................

Number of guests ..................................

Guest Phone and Email .............................................................................

Car or Van Registration:..............................................................................

IMPORTANT HOUSE INFORMATION

HOUSE GUESTS: ON ARRIVAL PLEASE CAREFULLY INSPECT YOUR ROOM AND ADVISE OF ANY ISSUES REQUIRING ATTENTION AS SOON AS PRACTICAL FOR US TO RECTIFY. WE DO NOT ACCEPT RESPONSIBILITY FOR ANY UNREPORTED PROBLEMS ADVISED ON OR AFTER CHECK OUT.

1. UNRETURNED or LOST HOUSE KEYS - $50 per key debited from your credit card. NUMBER OF KEYS____________ Please advise if you are leaving early to ensure keys are handed in.
2. CCTV cameras operate over swimming pool area, reception and parking compound exterior only
3. NO pets permitted in house at any time. Campervan guests, please keep dogs on lead and not permitted around pool area.
4. PRIVATE SWIMMING POOL - Paid guest use only - NO visitors or young children. SHOWER BEFORE ENTERING POOL. No more than 4 persons permitted in pool area at one time. Winter hours 8 am - 8 pm. Summer 8.00 am - 9.00 pm. Unattended pool all use at own risk. East West holds no liability over mishaps. Non swimmers must be supervised by an able adult. Please observe the signage. STRICTLY NO GLASS PERMITTED AROUND POOL AREA.
5. Any damage or unpaid costs debited from the credit card.
6. Please no cooking of highly spiced food, fish or seafood in rooms - any highly unpleasant smell detected may incur at least a $100 sanitation fee.
7. Visitors must vacate the property by 10 pm.
8. Laundry service, same day $10 per bag basic wash and dry. No liability for accidental damage - please itemise delicate items.
9. Garbage bins are located against garden beside reception. Tap water is located against the main house in main driveway
10. Housekeeping hours 9.00 - 11.00 am. If room is not vacated by 11.00 am the room may not be serviced. Hang 'do not disturb' sign outside door if you do not require servicing.
11. Office Hours - 9.00 am - 10.am., & 2 pm - 6.00 pm. Check out 10 am or as arranged prior.
12. ALL OUR ROOMS AND SWIMMING POOL AREA ARE STRICTLY NO SMOKING. PERMITTED AT OUTSIDE BALCONY AREAS ONLY. A MINIMUM SANITATION COST OF $100 APPLIES AND WILL BE DEBITED FROM CREDIT CARD IF SMOKING DETECTED IN ROOMS. $500 IF FIRE ENGINE CALLED OUT.
13. This property does not accept children under the age of 12 Years.
14. No more than TWO persons per campervan permitted.
15.FULL PAYMENT is made on arrival regardless of the number of nights stayed or cancelled during the stay.

IMPORTANT: DO NOT TOUCH THE AIR VENTILATION CONTROL PANEL IN EAST SUITE. A FINE OF $200 WILL BE APPLIED IF THE PANEL IS TAMPERED WITH IN ANY WAY

STRICTLY NO UNREASONABLE NOISE ALLOWED AT ANY TIME. Any issues reported, guests may be requested to leave property immediately.

FREE WIFI - Check AVAILABLE NETWORKS - Select East West Wireless - Enter Password Pickwick123 (With a capital "P")

Please enjoy your stay with us!

Kristin & Stuart Contact Freephone 0800 232 789

Signature ....................................................................................................................................

客人姓名:........。

客人人数.....。

客人电话和电子邮件.....。

汽车或面包车注册:.....。

重要房子信息

入住客人: 抵达时请仔细检查您的房间, 并告知任何需要注意的问题, 以便我们尽快改正。我们不承担责任的任何未报告的问题, 在退房后或后。

1. 未回复或遗失的房屋钥匙-从您的信用卡扣除每键50美元。KEYS____________ 数量请告知您是否提前离开以确保钥匙已上交。
2. 闭路电视摄像头仅在泳池区、接待处及停车场外操作
3. 任何时候都不准在家里养宠物。Campervan 客人, 请保持狗在铅和不允许周围池区。
4. 私人泳池-有偿客人使用-没有访客或幼儿。淋浴前进入池。不超过4人一次被允许在池区。冬季小时上午8点至下午8点. 夏季 8.00 am-9.00 pm. 无人值守池全部使用在自己的风险。东西方对灾难不承担任何责任。非游泳运动员必须由一个能干的成年人监督。请注意标牌。在水池区域附近严密地不允许玻璃。
5. 从信用卡扣除的任何损坏或未付费用。
6. 请勿在房间内烹调高香料食物、鱼或海鲜--任何难闻的气味都可能招致至少100元的卫生费用。
7. 访客必须在下午10点之前离开酒店。
8. 洗衣服务, 同一天10元, 每袋基本清洗和干燥。对意外损坏不负任何责任-请 itemise 精致物品。
9. 垃圾桶位于接待处旁边的花园。自来水位于主车道的主房
10. 管家时间 9.00-11.00 am。如果房间没有腾出 11.00, 房间可能没有服务。如果您不需要维修, 请在门外挂上 "请勿打扰" 签名。
11. 办公时间-9.00 am-10.am & 下午2点-6.00 pm. 退房上午10点或事先安排。
12. 我们所有的房间和游泳池区域严禁吸烟。仅允许在室外阳台区域。如果在房间内发现吸烟, 最低卫生费用为100元, 并将从信用卡中扣除。500元如果消防车叫出来。
13. 这一财产不接受12岁以下的儿童。
14. 每 campervan 不得超过两人。
15.FULL. 无论入住期间的住宿次数或取消天数, 均可在抵达时付款。

重要: 请勿触摸东套房空气通风控制面板。如果小组以任何方式被篡改, 将适用罚款200元。

严禁任何时间不合理的噪音。任何问题报告, 客人可能被要求立即离开财产。

免费 WIFI-检查可用网络-选择东西无线-输入密码 Pickwick123 (带有大写 "P")

请享受您的逗留与我们!
克里斯汀 & 斯图尔特联系免费电话 0800 232 789

Payment Policy

On arrival

Cancellation Policy

The following includes our terms and cancellation policies. Because of our intimate size late cancellations can affect us greatly.

1.In event of cancellation within ONE day of booking a 10% penalty applies or within TWO DAYS of arrival the full stay amount may be debited from the credit card.
2. If no arrival time is specified or pre-arranged, 6 pm will be considered the final arrival time and a "no show". First night's stay amount applies.
3. Credit card details are taken at the time of booking to secure your reservation only. Rates confirmed at time of booking are not subject to further change.
5. Management and/or clients are not obligated to accept reservation requests or confirmed bookings.
6. On arrival inspection of property, management reserves the right not to accept guests who are not satisfied with our facilities on arrival. Compensation may apply.
7. Management reserves the right to decline acceptance of any extra undeclared person exceeding the occupancy allowance not declared as guests at the time of booking. No refund of deposit/payment will be applicable, and the booking will be declined.
8. Children or infants can not be accommodated at this property.
9. All clients & guests are liable for their booking related costs or property damage incurred in retrieving outstanding payments owed to East West Apartments.
10. NO pets are permitted on the premises under any circumstances.
11. OVERSEAS TRAVELLERS: PLEASE ENSURE LOSS OF DEPOSIT FOR ACCOMMODATION CANCELLATIONS ARE INCLUDED IN YOUR TRAVEL INSURANCE POLICY
12. CHECK IN TIME: To maintain our high standard of unit preparation, check in time is strictly from 2.00 pm - 6 pm or as prior arranged. Office closes at 6 pm. Management has a right to not accept late check- in arrivals unless prior arranged - NO REFUNDS. A late call out fee of $50 may be imposed if staff is required to wait up for late arrivals. CHECK OUT TIME - NO LATER THAN 10 AM.
13. Please note that the office closes at 6.00 pm for in-house guests. A call out fee outside office hours of $50 may be incurred for non-emergencies, late check in included.
STRICTLY NO UNREASONABLE NOISE ALLOWED AT ANY TIME. Any issues reported, guests may be requested to leave property immediately. NO REFUND APPLIES
14. On site office opening hours: 9.00 am - 10am, 2 pm - 6.