FigTree Retreat

Terms & Conditions

Terms & Conditions

These Terms and Conditions are designed to inform all guests entering the property of FigTree Retreat of the risk, rules, expectations and procedures for the benefit of their stay and their personal safety. Full the full terms and conditions please visit the website: www.figtreeretreat.com.

Liability Waiver

I acknowledge that by reason of the nature of activities in which I or my children/wards/partner may participate at Figtree Retreat there is a risk of injury, death or an adverse effect to any current or past medical conditions. As such I acknowledge and agree that I and my children/wards/partner engage in activities on the site, at my/their own risk. I give FigTree Retreat authority, at the sole discretion of FigTree Retreat, to obtain medical and ambulance assistance on behalf of the guest in the case of injury, death or ill health while on site and communicate with my next of kin or emergency contacts as may be required.

In staying at FigTree Retreat, I agree as follows: I fully understand and acknowledge that staying at FigTree Retreat and participating in its activities includes risks, dangers, and hazards which may result in injury or illness including, but not limited to bodily injury, disease, strains, fractures, partial and/or total paralysis, death or other ailments that, could cause serious disability or aggravate current and/or past medical conditions. I hereby assume all risks and dangers and all responsibility for any losses and/or damages.

I, on behalf of myself, my children, wards, personal representatives and any other heirs, hereby voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify FigTree Retreat and all its staff from any and all claims, actions or losses as a result of bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of participation in all activities while on the premises. I specifically understand that I am releasing, discharging, and waiving any claims or actions that I may have presently or in the future against FigTree Retreat.

Payment Policy

A booking constitutes a reservation that is made for accommodation, camp sites, activities, catering and other services. Bookings can be made through our website, third-party booking platform and by phone or in person. A booking has successfully been completed when a person has paid the full amount due for the accommodation or service from FigTree Retreat and/or has received an email with confirmation of that booking, including receipt of payment.

By booking any accommodation, catering, activities or services you agree to the terms and conditions as available on our website.

Cancellation Policy

FigTree Retreat has a no refund for cancellation policy.

FigTree Retreat recommends all guests take out cancellation insurance when booking their holiday. As FigTree Retreat does not offer refunds on cancelled bookings, cancellation insurance can offer protection against the unlikely event that guests may be forced to cancel. Insurance policies can vary between companies so please take the time to research each policy thoroughly.

If guests are unable to fulfil their booking, FigTree Retreat staff may reschedule their booking if sufficient notice is given.