Karawatha Cottages B&B

Terms & Conditions

1. Acceptance
These terms and conditions are accepted by you upon payment (deposit or in full). Please see full Terms & Conditions at www.KarawathaCottages.com.au/terms-and-conditions

2. Rates
Room rates may vary based on season, day of week and/or length of stay.

3. Check in and Check out
We will try our best to accommodate your preferred check-in/-out times; standard check-in is available from 3pm on day off arrival, check-out no later than 11am on day of departure.

4. Keys
Keys will be provided in a number lock key wall safe found outside each cottage. Unique access codes will be communicated 48 hrs. prior arrival via e-mail or text message.

6. Visitors
The number of guests may not exceed the number booked and a change of guests throughout a stay/booking is not permitted; visitors are not allowed, unless arranged prior (e.g. as part of a booked wedding package or for use of BBQ area if all three cottages are booked in one booking).

5. Pets
Unfortunately, no pets allowed

6. Communal Patio
Staying at one of the Cottages includes use of the common, partially covered patio with large communal table, gas BBQ and an open fire place.
The patio is for the benefit of all guests and we ask you to be considerate when using, in particular with respect to noise (traveling far in rural setting) and smoke (when using the open fire place).

Unless when booking the entire property, the patio is not to be used after 10pm; if the entire property (all three cottages) has been booked as one group, the area may be used until midnight.
Use of the patio, in particular the open fire place, may not be available for all stays due to private functions and/or weather restrictions (e.g. Total Fire Ban).

7. No Smoking
No smoking is allowed inside the Cottages. Smoking outdoors is only permitted outside on the individual decks of each cottage.
A fee of $ 50 for professional deodorising will be charged if smoking inside the cottage is evident.

8. Unavailability
In the unlikely event that any of the Cottages become unavailable after a successful booking (e.g. due to natural disasters, etc.), Karawatha Cottages will inform you as soon as possible either directly or through your travel agent and refund all payments in full.

9. Breakages or Malfunction
We kindly ask you to notify Karawatha Cottages of any breakages, damages or malfunction immediately once noticed, to assist with the prompt repair, maintenance or replacement and ensure your stay is enjoyable.
Karawatha Cottages reserves the right for compensation of any costs associated with damage (accidental or otherwise) of the building or contents.

10. Cleaning
We hope you enjoy your stay at our cottages and the amenities provided and kindly ask you to reasonably maintain the standard of cleanliness and order of the cottages as found upon arrival.
We reserve the right to charge a $ 50 cleaning fee should the cottage be left in an unreasonable state.

Payment Policy

A deposit of 50% of the total room rate is payable at the time of booking to secure the booking. The full balance is due 14 days prior to check-in.
All payments will be processed against the card details provided. If we are unable to process the funds as per the above schedule, Karawatha Cottages have the right to cancel the booking and attempt to re-let the cottage
Please note: if you have booked through a travel agent, different payment terms may apply

Cancellation Policy

All cancellations must be done in writing by e-mailing Karawatha Cottages at stay@Karawathacottages.com.au.
• Cancellations received more than 30 days prior check-in: deposit/all payments are fully refundable
• Cancellations received between 30 days and 14 days prior check-in: 50% of total room rate is non-refundable
• All cancellations received 14 days or less prior check-in: No refund available
Please note: if you have booked through a travel agent, different cancellation terms may apply