Leeuwin Apartments

Terms & Conditions

Full terms and conditions are available at this site https://leeuwinapartments.com.au/p/policy-and-procedures

Please note deposits for Bookings may show as "The River Hotel"on your Bank Statement.

Leeuwin Apartments are located at 46 Wallcliffe Rd, Margaret River WA 6285. Please note: Check in is at an alternate location , there is no reception onsite at Leeuwin Apartments. Check in/ Checkout location is the Margaret River Resort reception at 40 Wallcliffe Rd, Margaret River (next door to Leeuwin Apartments). Our office is open 9.00am – 5.00pm Monday - Saturday and 9.00am -4.00pm Sunday if you are arriving out side of these hours please contact us for After Hours key pick up details

Guests under 18 years old must be accompanied by an adult. Leeuwin Apartments will not accept a booking where all guests are less than 18 years. Proof of age may be required. Leeuwin Apartments does not accept ‘School Leaver’ bookings regardless of whether some guests are over 18 years old.

Check in time is 2pm Check out time is 10am

Please check with reception should you require a late check out to see if this is possible. There may be a charge applied for late checkout that has not been previously agreed upon.

Extra Items such as High chairs and Cots must be booked by 4.30pm on the day prior to arrival.

Pets are not permitted at this property. You will be charged for carpet cleaning if there is evidence a pet has been kept in the apartment

Keys: please return all keys to reception on your departure any lost keys will attract a $50 fee that will be debited form your card.

Parking is allocated. A maximum of 2 cars per Townhouse and 1 per Single Level Apartment is permitted. We cannot guarantee car bays for additional cars as visitor parking is extremely limited. If you are arriving with more than 1 vehicle please check your apartment allocation with reception prior to leaving home

The total maximum number of guests is as advertised. There is no capacity for extra guests This is a legal requirement and cannot be negotiated.
Please do not ask to accommodate more than the advertised maximum number for the room type.

To avoid any charges after departure please report and damage/missing chattels and fittings to Reception immediately.

Room Requests : Requests for Specific room numbers will be noted however these can not be guaranteed. All requests are subject to availability and there are a number of factors that may affect this.

Card No. ____________ ____________ ____________ ____________ Exp Date. _______/_______

I hereby accept that I am personally liable for the cost of any loss/damage, or items deemed to be missing or expense incurred by me or any persons who shared or visited my accommodation. Also for any refunds due to other guests due to noise disturbance from my accommodation. Smoking is not permitted in any rooms. If cigarette smoke is detected, then a minimum fee of one night's accommodation will be incurred in addition to the room charge.

The hotel accepts no responsibility for the loss of cash or personal items kept in the apartments or your vehicle. It is the guest’s responsibility to ensure that their apartment and vehicle are secured during their stay.

Payment Policy

Full Payment of accommodation is required on booking of accommodation. The full amount is charged when the booking is processed by Reservations. Payment is not instantaneous, this booking collects the relevant information it does not process payment.

All rates are quoted in Australian Dollars on a per night basis and include GST of 10%.

If the person, company or association indicated by the guest as being responsible for payment of the account does not pay then the guest is personally liable for the payment of any outstanding amounts.

Overseas Travellers please note:
The advertised price might not be the same as the amount charged to the credit card account due to exchange rate fluctuations. This means as we are based in Australia and the rate is converted to Australian Dollars by your credit card company at the exchange rate on the day that your reservation is processed.

Cancellation Policy

Low Season: At least 48 hrs is required for cancellations at this property. If cancellation is made with in 48hrs of the check in time you will forfeit the full amount for the first night cancelled. Cancellation is by 2pm (Perth time) 2 days prior to arrival.

High Season: School holidays, long weekend, weddings, Leeuwin Concert and special events cancellation policy requires 30 days notice. Should cancellation occur within 30days of the arrival date you will forfeit the full amount for the first night cancelled.

24 Hours is required for cancellation of extra items such as cots and highchairs. If an extra item is cancelled within 24hrs of the check in time the full charge for the item will be incurred.

An early departure fee of $100 will be charged if the guests check out prior to their departure date. Policies may vary for specials and packages. Please review the booking description of your reservation. Refunds for cancelled nights after checkin will not be provided if less than 24 hrs notice is given or if you have booked thru a 3rd party website.

Management reserves the right to impose the full amount of the accommodation tariff for cancellations and no shows.

Cancellations are processed during office hours 9.00am -5.00pm. Refunds to credit cards may take up to 7 business days for funds to be available on your card, as processing times differ between banks.