Maison Executive

Terms & Conditions

1. Any items that have been removed from the premise or are damaged will incur a replacement fee, this will be charged to your credit card. This includes items and structures within the apartments and external areas. Fair wear and tear excluded.

2. In the event that the keys and/or garage remote are misplaced a fee for replacement will be incurred.

3. Maison Executive Pty Ltd is not responsible for, or liable to compensate, any property brought on to the premises that has been damaged, or gone missing. 

4. Check in time is 2pm and after and check out time is 10am. You may request a later check out subject to availability. Late departures that have not been previously organised will be charged a late check out fee of $100 minimum charged to your credit card.

5. All Maison Executive Villas are strictly NON SMOKING. This includes the balcony, garage, and common areas. If the apartment smells of smoke at the end of your stay an extra cleaning fee will be charged to your credit card, price will be determined by the severity.

6. All things provided as part of your stay should be used and operated for the purpose in which they were intended and in accordance with the instructions and manuals provided in the Information pack within each Villa. Any misuse or inappropriate treatment of fixtures will incur a repair or replacement fee, which will be charged to your credit card upon determining the replacement or repair cost.

7. Maison Executive Villas have a NO PARTY policy. No loud noise is permitted after 10pm. This includes ensuring that television volume is at a comfortable level so as not to disturb neighbouring guests.

8. By using the free internet service provided you agree to not use it for any malicious activity, improper means, or for excessive downloads.

9. Pets MAY be considered but arrangements MUST be made in advance. Charges for having pets in the Villas will be incurred where no arrangements have been made prior.

10. We recommend all our guests have an appropriate level of travel insurance, as no refund will be given for natural disasters or flight delays.
 
11. The use of Maison Executive services is conditional on the acceptance of the above Terms and Conditions. Maison Executive reserves the right to add, amend, or delete these Terms and Conditions at any time, and will update this page as necessary.

Payment Policy

Payments can be made by credit card via the online Paypal Express check-out payment gateway. Please note that some credit cards may attract a payment surcharge fee.

Cancellation Policy

All cancelations or changes to a booking must be made 7 days prior to the date of check-in. Cancelations or changes within a 7 day period will attract a 100% non-refundable fee.