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Marino Ridge offers three generous private suites giving national and international guests private luxury accommodation and service expressed with true generosity of spirit, space and value. We enjoy an extraordinary world class location on Waiheke Island, a short ferry ride from central Auckland, New Zealand. We excel at serving those who require small, discrete, out of the public eye, relaxing holiday experiences.
- Fire Place
- Guest Laundry
- Special Retreats
- Free Parking
- Free WiFi
- Pilates Classes
- Outdoor Swimming Pool
- Sea Access
- Infinity Pool
- Fresh linen supplied
- Seasonal Kitchen Garden
- Dry Cleaning Service
- Tour Desk
- Broadband Internet Access
- In House Movies
- Non-Smoking Rooms
- Security Parking
- Pillow Menu
- WiFi Internet
- Street parking
- Business centre
Terms & Conditions
Our tariff (New Zealand Dollars, including local taxes) varies by season, Winter (01 May to 31 October) and Summer (01 November to 30 April) and is as indicated in the Marino Ridge Website at www.marinoridge.co.nz. Exclusive use options are also available by enquiry. The tariff includes
• Transfer from ferry
• Use of all Marino Ridge's comforts and amenities
• Canapés and drinks before departing for dinner.
• Transfers to dinners in local area (dinner and return costs your care)
• Delicious fresh gourmet breakfasts.
• Transfer to ferry
Marino Ridge is a wholly smoke-free environment inside, and outside we ask that smokers exercise conscious control over their downstream smoke to avoid causing offense to other guests. It is a condition of your booking that before smoking on site you undertake to carefully dispose of smoking residues - ash, butts, matches - being always considerate of other guests and of the immediate environment. If you wish to smoke, please ask us for ashtrays.
Bookings & Cancellation policy
Marino Ridge is small, very private, discrete. In order to confirm a reservation we require a deposit being the greater of 100% of the first night tariff, or 25% of the total stay tariff, which together with a credit card transaction levy will be charged to your card.
We will not levy fees for bookings cancelled more than 30 days from arrival date (except see detailed Cancellation Policy below, particularly Note 1), but the effect of cancellations on us is significant because of our small size, requiring we levy cancellation fees should you cancel inside 30 days of arrival.
Re Travel Insurance...: Much as we'd prefer you to join us and enjoy our world class location and comfort, we understand if circumstances arise which force your cancellation. We strongly recommend that, for your protection, you invest in a high quality travel insurance: one that explicitly covers the cancellation event. Thank you.
Where travel has been booked through bona fide agents who have agreed prior arrangements in writing the balance is due and payable by Direct Credit within 7 calendar days of date of invoice.
Marino Ridge Ltd banks with KiwiBank Business Banking - Kiwibank Limited, Ground Floor, New Zealand Post House, 7 Waterloo Quay, Wellington 6011, New Zealand - through account number 38-9016-0233045-00. Kiwibank's Swift Code is KIWINZ22.
Make sure you include:
• your account number at the sending bank
• your full name: no initials – everything needs to be spelled out
• your full street address: PO Box numbers aren’t acceptable.
You may be asked to provide extra information, like BSB numbers, sort codes, routing codes or IBAN numbers. These are just different terms used for bank, branch and account numbers. Your full Kiwibank account number starting with ‘38’ includes these details.
To assist our reconciliation of your deposits PLEASE use YOUR COMPANY NAME in Particulars field, abbreviated if necessary, AND our INVOICE NUMBER in the Reference field. Thank you.
Payments of balances owing at the end of stay before departure may only be made by cash or credit card. Card fees may apply.
Cancellations: Much as we'd prefer you do join us, we understand if circumstances arise which force your cancellation. For your protection we strongly recommend you invest before departure in a quality travel insurance plan, in particular one that explicitly covers cancellation events. Thank you.
We will not normally levy cancellation fees for bookings cancelled more than 30 days before arrival date (but see note 2 below). Should you have to cancel, then:
• If 30 days or less from planned arrival date: 100% of tariff for first night stay, or 50% of tariff for whole of stay, whichever is the greater.
• If 7 days or less from planned arrival date: 100% of tariff for whole of stay.
In each case you agree the act of cancellation is your explicit permission for us to reduce any refund by the amount of the levies and fees described. Refunds will be effected nationally by Direct Credit to your nominated bank account and internationally by International Money Transfer, in each case nett of our bank fees. All other foreseen or unforeseen costs, fees, foreign exchange fluctuations and all risks are solely your responsibility and to your account.
Note 1: Marino Ridge may release the booking dates if your full deposit in cleared funds free of bank charges is not received when due.
Note 2: Special local events especially but not exclusively around holiday periods may require us to alter or amend this cancellation policy and those alterations become Cancellation Policy for the time being and supersede the policies herein. We will give advice of any changes via our website. Please check back occasionally.