Michelle Chuang LH

Terms & Conditions

1. Check In – Guests must provide a valid identification document with photo and date of birth, suggested passport or driving license, and a valid card to perform a pre-authorisation upon check in. The full payment is also required when check in.

2. Check Out – Check out is before 10:00am. Guests must also return the key card and towel or will be subjected to an extra charge $20 to the credit card provided remotely after check out.

3.Late Check Out – If guests do not check out on time, the Capsule Hotel reserves the right to charge for another night of stay or a minimum charge of AUD 20 to the credit card provided remotely after 10:00am on the date of check out.

4.Payment – There will be a 1.9% surcharge for all debit / credit card payment.

5. Visitor – Visitors can only stay in common area on level 3, and the Michelle LH APAC reserves the right to request any visitor to show their identification document or evict any visitors from the Michelle LH APAC .

6.Smoking – No smoking inside the hotel and not permitted in the whole building.– fines of $2000.00 apply. Each room is fitted with a Smoke detector for your safety. They are extremely sensitive. Fees of $2000 apply if the detector is set off in your room. We appreciate your understanding.

7. Personal Property – Guests may leave their luggage in the assigned locker/ room / safe / storage room before check in or after check out. However, The Michelle LH APAC is not responsible for any damaged or stolen items.

8. The Michelle LH APAC Property – Guests will be subjected to reimburse the Michelle LH APAC for any damages caused by inappropriate behaviour during their stay at the Michelle LH APAC.

9.Discretion – All bookings are subjected to availability and the Michelle LH APAC reserves the right to decline any booking at its discretion.

10. Eviction Policy – The Michelle LH APAC reserves the right to evict any guest, visitor or member of the public at any time for any anti-social behaviour, including but not limited to: Possession or usage of illegal drugs; Throwing objects out the hotel windows; Spitting out the windows; Wilful damage to hotel and/or guest property; Applying graffiti; Theft of any property; Sexual harassment; Loud and rowdy noise on the accommodation floors, rooms and rooftop; Physical or verbal assault or abuse of the hotel staff, other guests, customers or members of the public on hotel premises; Any behavior deemed as a potential safety threat to others; Any breach of the Party & Alcohol Consumption Policy; Any incident for which the police are required to attend; Smoking in any part of the premises; Intentional damage to, or interference with, fire services equipment which may also lead to civil and criminal prosecution; and Reckless conduct causing alarm or the Fire Brigade to attend the property shall incur a $2,000.00 fee.

11. Consequences of Eviction – No refund will be given to guests and guests as well as any associated person will be blacklisted and banned from entering The Michelle LH APAC.

Cancellation Policy

All deposits are refundable if rooms are canceled 2 weeks in advance.
Some rate have a strict cancellation policy and guest should check those before canceling.
Your non-refundable rate is fully pre-paid and cancelations are not accepted.