moments Mountain Retreat

Prices will be charged in Australia Dollars Fri 25 Apr 2014 Sat 26 Apr 2014 Sun 27 Apr 2014 Mon 28 Apr 2014 Tue 29 Apr 2014 Wed 30 Apr 2014 Thu 01 May 2014 Fri 02 May 2014 Sat 03 May 2014 Sun 04 May 2014 Mon 05 May 2014 Tue 06 May 2014 Wed 07 May 2014 Thu 08 May 2014
Current Specials:

ROOM ONLY SPECIAL - Spa Room

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ROOM ONLY SPECIAL - Spa Suite

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Book Now $ Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold
Hot!
155
Hot!
155

ROOM ONLY SPECIAL - Deluxe Spa Suite

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Book Now $ Sold Sold
Hot!
179
Hot!
179
Hot!
179
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Hot!
205
Hot!
179
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Hot!
179
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All rooms with private 2-person spa baths and private verandahs overlooking the Jamieson Valley:

Spa Room (Just 1 Night)

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Book Now $ Sold Sold Sold Sold 225 Sold Sold Sold Sold 225 225 225 225 Sold

Spa Room (Min 2 Nights)

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Book Now $ Sold Sold Sold Sold Sold Sold Sold Sold Sold 199 175 175 175 Sold

Spa Suite (Just 1 Night)

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Book Now $ Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold 225 225

Spa Suite (Min 2 Nights)

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Book Now $ Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold 175 175

Deluxe Spa Suite (Just 1 Night)

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Book Now $ Sold Sold 249 249 249 Sold Sold Sold Sold 249 249 Sold 249 Sold

Deluxe Spa Suite (Min 2 Nights)

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Book Now $ Sold Sold 199 199 199 Sold Sold Sold Sold 225 199 Sold 199 Sold
in WENTWORTH FALLS - self-contained:

3-bedroom house on View Rd Just 1 night

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Move the mouse over the price for inclusions, occupancy and minimum stay

Property Information

moments Mountain Retreat
(02) 47574455
0488414142
86 Fletcher Street
Wentworth Falls NSW 2782 Australia

moments Mountain Retreat, located at 86 Fletcher Street in Wentworth Falls, was built in 1912 and lovingly and tastefully renovated as an adult retreat by the current owners. The beautiful homestead sits on an escarpment at the entrance to the Blue Mountains World Heritage National Park in a quiet pocket of Wentworth Falls. Choose from 3 Spa Suites and 1 Spa Room, each offering uninterrupted mountain and wilderness views from your private verandah, huge in-room double spas and charming Blue Mountains character. All but 1 Suite have an open gas fire, and there is also a real wood fire in the cosy guest lounge for ambiance. Perfect as a base for bushwalking in the adjoining Valley of the Waters section of the National Park - various short, medium and long tracks start just 50 metres down the road, at the famous Conservation Hut Café. Stay in a quiet and peaceful area with only a 5-minute-drive to Leura Village and a 10-minute-drive to Katoomba and the Three Sisters Lookout.

moments 3-bedroom Holiday House, located on View Road in Wentworth Falls, is a contemporary architect-designed 3-bedroom, fully self-contained property on the edge of the National Park, offering stunning mountain views from all indoor and outdoor living areas. It comfortably caters for groups or families of up to 8 guests who are seeking a venue to spend precious time together in style, but is also perfect for your romantic interlude with someone special.

Property Features

  1. Free Parking
  2. Spa
  3. Non-Smoking Property
  4. In House Movies
  5. Library
  6. Tour Desk
  7. DVD Library
  8. WiFi Internet

Accommodation Details

moments Mountain Retreat

ROOM ONLY SPECIAL - Spa Room

ROOM ONLY SPECIAL - Spa Room Book Now

Cosy Spa Room offering magnificent mountain views from your private verandah, a double spa ensuite, kitchenette, TV/DVD/iPod dock. Some of the country's best bushwalks leave from your doorstep.

  1. Air conditioned
  2. Fridge - Bar Fridge
  3. Lounge Area
  4. Cable/Satellite TV
  5. Queen bed
  6. Daily Room Service
  7. Bath
  8. Microwave
  9. Toaster
  10. Clock Radio
  11. Alarm Clock
  12. Linen and Towels Provided
  13. Tea/Coffee Making
  14. CD Player
  15. Iron/Ironing board
  16. Shower over Bath/Spa
  17. Spa
  18. Non-Smoking
  19. Hairdryer
  20. Wireless Internet
  21. Kitchenette
  22. DVD Player
  23. Television
  24. Views

moments Mountain Retreat

ROOM ONLY SPECIAL - Spa Suite

ROOM ONLY SPECIAL - Spa Suite Book Now

The charming Den Fenella Spa Suite opens onto a private section of moments' verandah where uninterrupted views extend as far as Mount Gibraltar near Bowral to the South and Kanangra Walls to the South-west. This cosy suite has a Queen bed and a private ensuite with a deep two-person spa bath - just perfect for soaking those tired legs after a day of bush walking or shopping!

  1. Air conditioned
  2. Clock Radio
  3. Lounge Area
  4. Spa
  5. Fridge - Bar Fridge
  6. Alarm Clock
  7. DVD Player
  8. Non-Smoking
  9. Television
  10. Bath
  11. Balcony
  12. Hairdryer
  13. Queen bed
  14. Tea/Coffee Making
  15. Microwave
  16. Cable/Satellite TV
  17. Iron/Ironing board
  18. Shower over Bath/Spa
  19. Views
  20. Toaster
  21. CD Player
  22. Kitchenette
  23. Sofa Bed
  24. Wireless Internet
  25. Mini Fridge
  26. Daily Room Service
  27. Linen and Towels Provided

moments Mountain Retreat

ROOM ONLY SPECIAL - Deluxe Spa Suite

ROOM ONLY SPECIAL - Deluxe Spa Suite Book Now

This open-plan Spa Suite creates the perfect setting for your romantic break. The deep 2-person spa is exactly opposite to the open gas coal-flame fireplace, and the wide window front facing the mountains allows you to enjoy the 100 km views, adding to the unique ambience of this beautiful Suite. Enjoy breakfast on the verandah, gazing out at uninterrupted mountain valley views, and relax with a glass of champagne in the in-room spa after a bushwalk in the neighbouring Valley of the Waters section of the National Park!

  1. Air conditioned
  2. Daily Room Service
  3. Kitchenette
  4. Shower over Bath/Spa
  5. Wireless Internet
  6. Alarm Clock
  7. Clock Radio
  8. Linen and Towels Provided
  9. Spa
  10. Fridge - Bar Fridge
  11. Balcony
  12. DVD Player
  13. Lounge Area
  14. Television
  15. Bath
  16. Cable/Satellite TV
  17. Hairdryer
  18. Non-Smoking
  19. Tea/Coffee Making
  20. Microwave
  21. CD Player
  22. Iron/Ironing board
  23. Queen bed
  24. Views
  25. Toaster

moments Mountain Retreat

Spa Room (Just 1 Night)

Spa Room (Just 1 Night) Book Now

The Wentworth Spa Room is unique in that it has a private enclosed verandah to enjoy our spectacular views. Sit and enjoy the privacy and the beauty of the Blue Mountains even on a cool day! This cosy room also features a gas coal flame fireplace and a private ensuite with a deep 2-person spa bath.

  1. Air conditioned
  2. Fridge - Bar Fridge
  3. Lounge Area
  4. Cable/Satellite TV
  5. Queen bed
  6. Daily Room Service
  7. Bath
  8. Microwave
  9. Toaster
  10. Clock Radio
  11. Alarm Clock
  12. Linen and Towels Provided
  13. Tea/Coffee Making
  14. CD Player
  15. Iron/Ironing board
  16. Shower over Bath/Spa
  17. Spa
  18. Non-Smoking
  19. Hairdryer
  20. Wireless Internet
  21. Kitchenette
  22. DVD Player
  23. Television
  24. Views

moments Mountain Retreat

Spa Room (Min 2 Nights)

Spa Room (Min 2 Nights) Book Now

The Wentworth Spa Room is unique in that it has a private enclosed verandah to enjoy our spectacular views. Sit and enjoy the privacy and the beauty of the Blue Mountains even on a cool day! This cosy room also features a gas coal flame fireplace and a private ensuite with a deep 2-person spa bath.

  1. Air conditioned
  2. Fridge - Bar Fridge
  3. Lounge Area
  4. Cable/Satellite TV
  5. Queen bed
  6. Daily Room Service
  7. Bath
  8. Microwave
  9. Toaster
  10. Clock Radio
  11. Alarm Clock
  12. Linen and Towels Provided
  13. Tea/Coffee Making
  14. CD Player
  15. Iron/Ironing board
  16. Shower over Bath/Spa
  17. Spa
  18. Non-Smoking
  19. Hairdryer
  20. Wireless Internet
  21. Kitchenette
  22. DVD Player
  23. Television
  24. Views

moments Mountain Retreat

Spa Room (Min 3 Nights)

Spa Room (Min 3 Nights) Book Now

The Wentworth Spa Room is unique in that it has a private enclosed verandah to enjoy our spectacular views. Sit and enjoy the privacy and the beauty of the Blue Mountains even on a cool day! This cosy room also features a gas coal flame fireplace and a private ensuite with a deep 2-person spa bath.

  1. Air conditioned
  2. Fridge - Bar Fridge
  3. Lounge Area
  4. Cable/Satellite TV
  5. Queen bed
  6. Daily Room Service
  7. Bath
  8. Microwave
  9. Toaster
  10. Clock Radio
  11. Alarm Clock
  12. Linen and Towels Provided
  13. Tea/Coffee Making
  14. CD Player
  15. Iron/Ironing board
  16. Shower over Bath/Spa
  17. Spa
  18. Non-Smoking
  19. Hairdryer
  20. Wireless Internet
  21. Kitchenette
  22. DVD Player
  23. Television
  24. Views

moments Mountain Retreat

Spa Room (Min 4 Nights)

Spa Room (Min 4 Nights) Book Now

The Wentworth Spa Room is unique in that it has a private enclosed verandah to enjoy our spectacular views. Sit and enjoy the privacy and the beauty of the Blue Mountains even on a cool day! This cosy room also features a gas coal flame fireplace and a private ensuite with a deep 2-person spa bath.

  1. Air conditioned
  2. Fridge - Bar Fridge
  3. Lounge Area
  4. Cable/Satellite TV
  5. Queen bed
  6. Daily Room Service
  7. Bath
  8. Microwave
  9. Toaster
  10. Clock Radio
  11. Alarm Clock
  12. Linen and Towels Provided
  13. Tea/Coffee Making
  14. CD Player
  15. Iron/Ironing board
  16. Shower over Bath/Spa
  17. Spa
  18. Non-Smoking
  19. Hairdryer
  20. Wireless Internet
  21. Kitchenette
  22. DVD Player
  23. Television
  24. Views

moments Mountain Retreat

Spa Suite (Just 1 Night)

Spa Suite (Just 1 Night) Book Now

The charming Den Fenella Spa Suite opens onto a private section of moments' verandah where uninterrupted views extend as far as Mount Gibraltar near Bowral to the South and Kanangra Walls to the South-west. This cosy suite has a Queen bed and a private ensuite with a deep two-person spa bath - just perfect for soaking those tired legs after a day of bush walking or shopping!

  1. Air conditioned
  2. Clock Radio
  3. Lounge Area
  4. Spa
  5. Fridge - Bar Fridge
  6. Alarm Clock
  7. DVD Player
  8. Non-Smoking
  9. Television
  10. Bath
  11. Balcony
  12. Hairdryer
  13. Queen bed
  14. Tea/Coffee Making
  15. Microwave
  16. Cable/Satellite TV
  17. Iron/Ironing board
  18. Shower over Bath/Spa
  19. Views
  20. Toaster
  21. CD Player
  22. Kitchenette
  23. Sofa Bed
  24. Wireless Internet
  25. Mini Fridge
  26. Daily Room Service
  27. Linen and Towels Provided

moments Mountain Retreat

Spa Suite (Min 2 Nights)

Spa Suite (Min 2 Nights) Book Now

The charming Den Fenella Spa Suite opens onto a private section of moments' verandah where uninterrupted views extend as far as Mount Gibraltar near Bowral to the South and Kanangra Walls to the South-west. This cosy suite has a Queen bed and a private ensuite with a deep two-person spa bath - just perfect for soaking those tired legs after a day of bush walking or shopping!

  1. Air conditioned
  2. Clock Radio
  3. Lounge Area
  4. Spa
  5. Fridge - Bar Fridge
  6. Alarm Clock
  7. DVD Player
  8. Non-Smoking
  9. Television
  10. Bath
  11. Balcony
  12. Hairdryer
  13. Queen bed
  14. Tea/Coffee Making
  15. Microwave
  16. Cable/Satellite TV
  17. Iron/Ironing board
  18. Shower over Bath/Spa
  19. Views
  20. Toaster
  21. CD Player
  22. Kitchenette
  23. Sofa Bed
  24. Wireless Internet
  25. Mini Fridge
  26. Daily Room Service
  27. Linen and Towels Provided

moments Mountain Retreat

Spa Suite (Min 3 Nights)

Spa Suite (Min 3 Nights) Book Now

The charming Den Fenella Spa Suite opens onto a private section of moments' verandah where uninterrupted views extend as far as Mount Gibraltar near Bowral to the South and Kanangra Walls to the South-west. This cosy suite has a Queen bed and a private ensuite with a deep two-person spa bath - just perfect for soaking those tired legs after a day of bush walking or shopping!

  1. Air conditioned
  2. Clock Radio
  3. Lounge Area
  4. Spa
  5. Fridge - Bar Fridge
  6. Alarm Clock
  7. DVD Player
  8. Non-Smoking
  9. Television
  10. Bath
  11. Balcony
  12. Hairdryer
  13. Queen bed
  14. Tea/Coffee Making
  15. Microwave
  16. Cable/Satellite TV
  17. Iron/Ironing board
  18. Shower over Bath/Spa
  19. Views
  20. Toaster
  21. CD Player
  22. Kitchenette
  23. Sofa Bed
  24. Wireless Internet
  25. Mini Fridge
  26. Daily Room Service
  27. Linen and Towels Provided

moments Mountain Retreat

Spa Suite (Min 4 Nights)

Spa Suite (Min 4 Nights) Book Now

The charming Den Fenella Spa Suite opens onto a private section of moments' verandah where uninterrupted views extend as far as Mount Gibraltar near Bowral to the South and Kanangra Walls to the South-west. This cosy suite has a Queen bed and a private ensuite with a deep two-person spa bath - just perfect for soaking those tired legs after a day of bush walking or shopping!

  1. Air conditioned
  2. Clock Radio
  3. Lounge Area
  4. Spa
  5. Fridge - Bar Fridge
  6. Alarm Clock
  7. DVD Player
  8. Non-Smoking
  9. Television
  10. Bath
  11. Balcony
  12. Hairdryer
  13. Queen bed
  14. Tea/Coffee Making
  15. Microwave
  16. Cable/Satellite TV
  17. Iron/Ironing board
  18. Shower over Bath/Spa
  19. Views
  20. Toaster
  21. CD Player
  22. Kitchenette
  23. Sofa Bed
  24. Wireless Internet
  25. Mini Fridge
  26. Daily Room Service
  27. Linen and Towels Provided

moments Mountain Retreat

Deluxe Spa Suite (Just 1 Night)

Deluxe Spa Suite (Just 1 Night) Book Now

This open-plan Spa Suite creates the perfect setting for your romantic break. The deep 2-person spa is exactly opposite to the open gas coal-flame fireplace, and the wide window front facing the mountains allows you to enjoy the 100 km views, adding to the unique ambience of this beautiful Suite. Enjoy breakfast on the verandah, gazing out at uninterrupted mountain valley views, and relax with a glass of champagne in the in-room spa after a bushwalk in the neighbouring Valley of the Waters section of the National Park!

  1. Air conditioned
  2. Daily Room Service
  3. Kitchenette
  4. Shower over Bath/Spa
  5. Wireless Internet
  6. Alarm Clock
  7. Clock Radio
  8. Linen and Towels Provided
  9. Spa
  10. Fridge - Bar Fridge
  11. Balcony
  12. DVD Player
  13. Lounge Area
  14. Television
  15. Bath
  16. Cable/Satellite TV
  17. Hairdryer
  18. Non-Smoking
  19. Tea/Coffee Making
  20. Microwave
  21. CD Player
  22. Iron/Ironing board
  23. Queen bed
  24. Views
  25. Toaster

moments Mountain Retreat

Deluxe Spa Suite (Min 2 Nights)

Deluxe Spa Suite (Min 2 Nights) Book Now

This open-plan Spa Suite creates the perfect setting for your romantic break. The deep 2-person spa is exactly opposite to the open gas coal-flame fireplace, and the wide window front facing the mountains allows you to enjoy the 100 km views, adding to the unique ambience of this beautiful Suite. Enjoy breakfast on the verandah, gazing out at uninterrupted mountain valley views, and relax with a glass of champagne in the in-room spa after a bushwalk in the neighbouring Valley of the Waters section of the National Park!

  1. Air conditioned
  2. Daily Room Service
  3. Kitchenette
  4. Shower over Bath/Spa
  5. Wireless Internet
  6. Alarm Clock
  7. Clock Radio
  8. Linen and Towels Provided
  9. Spa
  10. Fridge - Bar Fridge
  11. Balcony
  12. DVD Player
  13. Lounge Area
  14. Television
  15. Bath
  16. Cable/Satellite TV
  17. Hairdryer
  18. Non-Smoking
  19. Tea/Coffee Making
  20. Microwave
  21. CD Player
  22. Iron/Ironing board
  23. Queen bed
  24. Views
  25. Toaster

moments Mountain Retreat

Deluxe Spa Suite (Min 3 Nights)

Deluxe Spa Suite (Min 3 Nights) Book Now

This open-plan Spa Suite creates the perfect setting for your romantic break. The deep 2-person spa is exactly opposite to the open gas coal-flame fireplace, and the wide window front facing the mountains allows you to enjoy the 100 km views, adding to the unique ambience of this beautiful Suite. Enjoy breakfast on the verandah, gazing out at uninterrupted mountain valley views, and relax with a glass of champagne in the in-room spa after a bushwalk in the neighbouring Valley of the Waters section of the National Park!

  1. Air conditioned
  2. Daily Room Service
  3. Kitchenette
  4. Shower over Bath/Spa
  5. Wireless Internet
  6. Alarm Clock
  7. Clock Radio
  8. Linen and Towels Provided
  9. Spa
  10. Fridge - Bar Fridge
  11. Balcony
  12. DVD Player
  13. Lounge Area
  14. Television
  15. Bath
  16. Cable/Satellite TV
  17. Hairdryer
  18. Non-Smoking
  19. Tea/Coffee Making
  20. Microwave
  21. CD Player
  22. Iron/Ironing board
  23. Queen bed
  24. Views
  25. Toaster

moments Mountain Retreat

Deluxe Spa Suite (Min 4 Nights)

Deluxe Spa Suite (Min 4 Nights) Book Now

This open-plan Spa Suite creates the perfect setting for your romantic break. The deep 2-person spa is exactly opposite to the open gas coal-flame fireplace, and the wide window front facing the mountains allows you to enjoy the 100 km views, adding to the unique ambience of this beautiful Suite. Enjoy breakfast on the verandah, gazing out at uninterrupted mountain valley views, and relax with a glass of champagne in the in-room spa after a bushwalk in the neighbouring Valley of the Waters section of the National Park!

  1. Air conditioned
  2. Daily Room Service
  3. Kitchenette
  4. Shower over Bath/Spa
  5. Wireless Internet
  6. Alarm Clock
  7. Clock Radio
  8. Linen and Towels Provided
  9. Spa
  10. Fridge - Bar Fridge
  11. Balcony
  12. DVD Player
  13. Lounge Area
  14. Television
  15. Bath
  16. Cable/Satellite TV
  17. Hairdryer
  18. Non-Smoking
  19. Tea/Coffee Making
  20. Microwave
  21. CD Player
  22. Iron/Ironing board
  23. Queen bed
  24. Views
  25. Toaster

moments Mountain Retreat

3-bedroom house on View Rd Just 1 night

3-bedroom house on View Rd Just 1 night Book Now

This stunning house on View Road in Wentworth Falls is a luxurious contemporary-style, architect-designed 3-bedroom property. It offers magnificent mountain views to the North from all indoor living areas and the outdoor entertainment area with BBQ. With its modern and sleek design, it is known to 'wow' everybody who sets foot through the door.

  1. 2nd bathroom
  2. Cots Available
  3. Linen and Towels Provided
  4. Sofa Bed
  5. Ipod Dock
  6. Alarm Clock
  7. DVD Player
  8. Lounge Area
  9. Television
  10. Wireless Internet
  11. Barbeque
  12. Hairdryer
  13. Microwave
  14. Toaster
  15. 2 Queen Beds
  16. Bath
  17. Iron/Ironing board
  18. Non-Smoking
  19. Tea/Coffee Making
  20. Fridge - Fullsize
  21. CD Player
  22. King / 2 single beds
  23. Oven
  24. Views
  25. Heating
  26. Dishwasher
  27. Kitchen
  28. Queen bed
  29. Air conditioned
  30. Stove top
  31. Clock Radio
  32. Laundry Facilities
  33. Shower - separate
  34. Balcony
  35. Dining Setting

moments Mountain Retreat

3-bedroom house on View Rd Min 2 nights

3-bedroom house on View Rd Min 2 nights Book Now

This stunning house on View Road in Wentworth Falls is a luxurious contemporary-style, architect-designed 3-bedroom property. It offers magnificent mountain views to the North from all indoor living areas and the outdoor entertainment area with BBQ. With its modern and sleek design, it is known to 'wow' everybody who sets foot through the door.

  1. 2nd bathroom
  2. Cots Available
  3. Linen and Towels Provided
  4. Sofa Bed
  5. Ipod Dock
  6. Alarm Clock
  7. DVD Player
  8. Lounge Area
  9. Television
  10. Wireless Internet
  11. Barbeque
  12. Hairdryer
  13. Microwave
  14. Toaster
  15. 2 Queen Beds
  16. Bath
  17. Iron/Ironing board
  18. Non-Smoking
  19. Tea/Coffee Making
  20. Fridge - Fullsize
  21. CD Player
  22. King / 2 single beds
  23. Oven
  24. Views
  25. Heating
  26. Dishwasher
  27. Kitchen
  28. Queen bed
  29. Air conditioned
  30. Stove top
  31. Clock Radio
  32. Laundry Facilities
  33. Shower - separate
  34. Balcony
  35. Dining Setting

moments Mountain Retreat

3-bedroom house on View Rd Long Weekend

3-bedroom house on View Rd Long Weekend Book Now

This stunning house on View Road in Wentworth Falls is a luxurious contemporary-style, architect-designed 3-bedroom property. It offers magnificent mountain views to the North from all indoor living areas and the outdoor entertainment area with BBQ. With its modern and sleek design, it is known to 'wow' everybody who sets foot through the door.

  1. 2nd bathroom
  2. Cots Available
  3. Linen and Towels Provided
  4. Sofa Bed
  5. Ipod Dock
  6. Alarm Clock
  7. DVD Player
  8. Lounge Area
  9. Television
  10. Wireless Internet
  11. Barbeque
  12. Hairdryer
  13. Microwave
  14. Toaster
  15. 2 Queen Beds
  16. Bath
  17. Iron/Ironing board
  18. Non-Smoking
  19. Tea/Coffee Making
  20. Fridge - Fullsize
  21. CD Player
  22. King / 2 single beds
  23. Oven
  24. Views
  25. Heating
  26. Dishwasher
  27. Kitchen
  28. Queen bed
  29. Air conditioned
  30. Stove top
  31. Clock Radio
  32. Laundry Facilities
  33. Shower - separate
  34. Balcony
  35. Dining Setting

Terms & Conditions

Payment Policy

[BOOKING PROCEDURE]
We manually process a 50% security deposit off your nominated credit card at the time of booking. We accept VISA and MasterCard as well as AMEX, although all payments made by AMEX incur a 3% surcharge.

The balance is processed 2 days prior to your arrival, and we will use the same credit card, unless otherwise instructed by you.
If the booking is made within 2 days of your arrival, the full amount is processed at the time of booking.

Please note all bookings during Easter, Long Weekends and the Christmas Peak Period from 19 December 2014 to 10 January 2015 are non-changeable and non-refundable, and the full amount is therefore processed at the time of booking.

If you would like to pay via EFT (internet transfer into our bank account), please contact us to receive our bank details.

[SECURITY AND INCIDENTALS]
For security and incidentals, we require credit card details at check-in OR sighting of your driver’s license or passport as well as a cash bond of $250.00 which will be returned to you at check-out if no incidentals occurred.

Cancellation Policy

[CANCELLATION POLICY]
If cancelled with more than 7 days' notice, a $50.00 service fee applies.
If cancelled with 7 or less days’ notice, the deposit is forfeited.
If cancelled with 2 or less days’ notice, the full amount is forfeited.
Please note all bookings during Easter, Long Weekends and the Christmas Peak Period from 19 December 2014 to 10 January 2015 are non-changeable and non-refundable.
For protection in case of cancellation due to illness, injury or death, or loss of luggage, we recommend you take out travel insurance.

[BOOKING DATE AMENDMENTS]
If the booking date is amended with more than 7 days’ notice a $50 service fee applies.
No booking date amendments are accepted with 7 or less days’ notice.

[SPA SUITES AND SPA ROOM / CHECK-IN and CHECK-OUT TIMES]
moments Mountain Retreat guests staying in a Spa Suite or the Spa Room are welcome to check in at 86 Fletcher Street, Wentworth Falls, between 3.00pm and 6.00pm. If you are arriving after 6.00pm, please call us in the afternoon to arrange a self-check-in. Check-out is not until 12.00 lunchtime. Early check-ins and late check-outs can be organised, if available, for $10/hour.

[3-BEDROOM HOLIDAY HOUSE - CHECK-IN and CHECK-OUT TIMES]
Guests staying at our 3-bedroom holiday house are welcome to go straight to the house from 2.00pm. Check-out is by 11.00am. Early check-ins and late check-outs can be organised, if available, for $20/hour. The exact address of the property is available on request. Two days before your arrival, you will receive a pre-arrival-information email confirming booking details and the key location. If you don't receive an email, please check your junk e-mail folder or call us to discuss. We can also send out the email earlier, if you wish - just shoot us an email.

[CHILD POLICY]
moments Mountain Retreat is an adult retreat and not suitable for children (this refers to Spa Suites and the Spa Room).
At the 3-bedroom holiday house, children from 0-1 year stay for free if sharing a bed with their parents, and from the age of 2, they stay at adult rates.

[SINGLES AND COUPLES STAYING AT THE 3-BEDROOM HOLIDAY HOUSE]
The advertised base rate for the 3-bedroom holiday house includes the exclusive use of the entire 3-bedroom property but the use of 1 bedroom ONLY, ie 2 guests are sharing one bed.
If 2 guests require the use of the second and/or third bedrooms, eg 2 Singles requiring separate beds, a one-off extra cleaning and linen fee of $50.00 per extra bedroom used is applicable.

[STAYING WARM IN WINTER]
The Spa Suites and the Spa Room at the Mountain Retreat are centrally heated. All but 1 Suite (the Standard Spa Suite) have an in-room open gas coal fireplace for ambience. There is also an open wood fire in the cosy guest lounge. The 3-bedroom holiday house has gas heating.
There are electric blankets on all our beds, and we supply extra blankets and small fan heaters as backup.

[SMOKING POLICY]
We are a non-smoking establishment. At the Mountain Retreat, there is a designated outside smoking area. Smoking is not permitted on the verandah.
The 3-bedroom holiday house has an ashtray for you to use in the outdoor sitting area.
Thanks for your cooperation.

[LEAVE-IT-AS-YOU-FOUND-IT]
moments is a short-term holiday accommodation venue and not licensed for functions. Only the number of guests confirmed is to use the properties during your stay. We ask you to please leave all furniture as is and return all kitchen items as you found them. We reserve the right to charge extra cleaning and/or linen costs. Please inform us if the number of guests changes as we need to adjust tariff and linen.

[PETS]
Although we are animal lovers, we do not allow pets at any of our venues.

[WE WANT YOU TO BE HAPPY]
If there is anything we can do to improve your experience at moments before, during or even after your stay, please tell us your thoughts. We look forward to meeting you!

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