Hotel Etico at Mount Victoria Manor

Terms & Conditions

Hotel Etico at Mount Victoria Manor Terms and Conditions for Reservations

Hotel Etico accepts no responsibility for loss of money or other valuables or articles left in your room or vehicle.
We may collect personal information (including your name, email address, phone number, postal address and credit card details) at various times such as when you make a reservation with us upon check in or check out or when you send us questions and other communication.
Hotel Etico is a non-smoking Hotel, smoking in a guest room will incur a cleaning fee in excess of $500 plus $1600 in case the fire alarm goes off and charged by FRNSW.
By making this booking booker will accept full responsibility for any charges incurred for room during the stay.
By making this booking guest acknowledges that he/she/they will be personally liable for payment relating to any damage to the room or property both malicious or accidentally by the guest or guest's companion/visitors. Any incidentals are charged to guest.

Payment Policy

The full booking amount will be taken 48 hours prior to check-in.
Visa, Mastercard, EFTPOS, internet banking transfers or cash may be used for bookings.
Visa and Mastercard attract a 1.5% credit card fee
No surcharge will apply to payments using internet banking transfers or cash.
Payments via bank transfer must be received in our account prior to arrival.
Account name: Project Etico Australia Limited t/a Hotel Etico
BSB: 032003
Account: 550493

Upon check-in a valid credit card and identity document (e.g. drivers license or passport) must be shown.

Cancellation Policy

Cancellations made with more than 72 hours notice incur no charge.
Cancellations made with less than 72 hours notice will incur a cancellation fee equal to the first night’s tariff of each room booked.
No shows will incur a cancellation fee equal to the first night charge.

Public Holidays and Special Event Bookings:
Full payment for bookings during public holidays and special events will be taken at the time of booking.
Cancellations made with more than 72 hours notice incur no charge and the pre-payment will be refunded in full.
Cancellations made with less than 72 hours notice will incur a cancellation fee equal to the first night charge.

Group bookings:
Groups are defined as five rooms or more:
Cancellations made with more than 7 days notice incur no charge.
Cancellations made with less than 7 days notice will incur a cancellation fee equal to the complete booking tariff of each room booked.