Namreka Sanctuary

Terms & Conditions

Welcome to Namreka Sanctuary Wellness Resort. It is our pleasure to have you as our guest in the resort and we hope you will have a peaceful and relaxing
stay here.

At Namreka Sanctuary Wellness Resort, we focus on inner peace and solitude with a variety of spa treatments and retreat programs. We also cater to
solo travelers who are seeking to have quiet and peaceful holidays. All our rooms are rented for single occupancy only.

Check-In / เช็คอิน 14:00 PM - 17:00 PM
Check-out / เช็คเอาท์ 09:00 AM - 12:00 PM

Operating Hours
9:00 AM TO 17:00 PM
Please notify the resort prior to your arrival if the check-in time is later than the operating hours. For check-out which is earlier than the operating hours, please inform a day before so that pre-arrangement with receptionist can be arranged.
Late check-out is subject to availability of room. Unless informed of late check-out, customers will be charged 100 Baht per hour. Latest check-out time is 12:00 PM.

For long term retreat rental
Please note that the rate offered is for weekly housekeeping service of the room and the laundry of linens and sheets. All personal laundries are excluded.

Emergency Contact
Please note that messages can be sent to the following applications outside of the operating hours for emergency.
The resort does not take responsibility for loss, injuries or accidents caused by the customers or force majeure during their stays within the property. For Thai language, please message through LINE at +66935742693. For English language, please message through Whatsapp at +66935742693

Damage Deposit
A damage deposit of THB 1,500 is required upon check in.
This will be collected as a cash payment.Upon check out, your deposit will be refunded in cash but is subjected to inspection of the property for any damages. It is the responsibility of the customers to check the damage lists in the room and inform the resort of any discrepancies when they check in to the room.

Payment
All payments to the accomodation must be paid in full prior to check-in. Payments to the spa and juice cafe can be paid later when checking out. Signatures must be collected from the customers for confirmation of the food and beverage consumptions. Support payments by credit card, cash, wechat pay, Alipay and bank transfer.

Cancellation/ Prepayment / การยกเลิก
No cancellation and non ]-refundable for prepayment made for the accomodation. Mimimum 1 day booking in advance.

Age restriction
The minimum age for check-in is 21 years old.

Children Policies
No Children allowed due to the noise sensitivity from the nature of the business.

Room Occupancy
Single occupancy only. The guest will be charged for additional room if the guest bring in additional guest. The resort reserves the right to terminate the stay if the guest refuses to adhere to our policy.

Privacy / Noise Level
Please be considerate and watch noise level within quiet zone areas at the spa, yoga shala and keep noise level down after 19:00 PM.

Yoga Shala/ Outdoor Cafe / Sauna Lounge
The resort reserves the usage of the above spaces for customers with pre-arranged yoga classes and sauna sessions. Please check with the receptionist if you would like to use the space for practising yoga. The space can be used as long as no interruptions to the operations.

Drugs / Smoking/ Alcohol /Entertainment
We encourage unplugging from technology during your stay. No television is provided in the room but free wifi is available. Strictly no use of illegal or illicit drugs, no smoking and no alcohol consumption allowed IN THE GUUEST BEBROOMS AND WITHIN THE PROPERTY. A PENALTY OF 1500 BAHT WILL BE IMPOSED FOR FAILURE TO COMPLY AND DENIAL OF STAY IF THE GUEST CONTINUE DESPITE WARNING AND PENALTY.

Pets
Pets are not allowed within the property.

Nudity
Strictly no nudity within the property. Please note that nudity in public is illegal in Thailand.

Payment Policy

Support payment by credit card, cash, we chat pay, alipay, bank transfer.

Cancellation Policy

Non Refundable