Narwee Hotel

Terms & Conditions

Welcome to Narwee Hotel

When you check-in, you will be asked to provide photographic identification.

Check in time is at 2pm -11.30pm.

A valid credit card MUST be presented on check-in to the hotel.
Payments may be made by credit card (as indicated for online bookings or as indicated as being accepted at the relevant hotel) or by cash or EFTPOS.

Persons must be at least 21 years of age to be authorised to check- in to Narwee Hotel.
Full payment for accommodation is required on check in.

Check-out time is at 10.00 am on the date shown for your departure.
If the room key is not returned at time of check out, Narwee Hotel reserved the right to charge a $60.00 fee to guest's credit card or debit card.

NO SMOKING POLICY

Smoking or vaping is strictly prohibited in all rooms and public areas of the hotel including corridors, lounge and lobby area. Narwee Hotel is a 100% non-smoking property. A charge of AUD $250.00 applies to any guests smoking within the accommodation premises. In the event that the fire brigade is called due to the fire system alarm activation, a fee of $1,100.00 applies.

Pets

Palms Hotel has a no pet policy. In NSW, a Guide Dog in a harness is legally allowed in hotels and motels.

Parking

For the convenience of our guests, we offer complimentary self parking.

Releases and Indemnity

Any monies or other valuables, goods or vehicles that belong to you, brought in or on to the room, grounds or car park remain your responsibility and we are not responsible for their safekeeping.
To the extent permitted by law, you agree to release and hold harmless Narwee Hotel and its current and former officers, employees and agents against and from all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including consequential and economic losses, property loss/damage and damage for injury, including personal injury and death) arising out of, caused by, attributable to or resulting from your reservation, your stay or your attendance an event at the relevant Narwee Hotel for any reason whatsoever.
You agree to indemnify Narwee Hotel and its current and former officers, employees and agents for all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including consequential and economic losses, property loss/damage and damage for injury, including personal injury and death) incurred or suffered by Narwee Hotel or its current or former officers, employees or agents arising out of, caused by, attributable to or resulting from your reservation, your stay, or your attendance at an event at the relevant Narwee Hotel except to the except caused or contributed to by Narwee Hotel or its current or former officer's, employee's or agent's negligence.

Damage to or Removal of Hotel Property

Guests will be responsible for any damage caused to the Hotel room or any furnishings, fittings and equipment therein by any act or omission of the Guest, his/her invitees, subcontractors or guests. Should this damage come to light after the guest has departed, Narwee Hotel reserves the right to make a charge to the Guest's credit or debit card. Narwee Hotel reserves the right to charge Guests the cost of replacing any items that are
removed from the Hotel by them without consent. The charge will be the full replacement amount of the missing item.

Narwee Hotel reserves the right to take action against any Guest found to have tampered /interfered with any fire detection equipment throughout the hotel, including detector heads in public areas and bedrooms, break glass points and fire extinguishers. Guests found to have tampered with any fire detection or firefighting equipment will be charged with any costs incurred by the Hotel due to their actions and additionally may be asked to leave the Hotel Should the fact that fire fighting or detection equipment had been tampered with come to light after the guests has departed, Narwee Hotel reserves the right to make a charge to the Guest's credit or debit card.

Payment Method

Narwee Hotel does not accept cash payments.

Privacy

We will not make this information available to any third party without your prior consent except where required by law or to enforce our collection of amounts owing by you.

Payment Policy

All guest accounts must be settled prior to or at time of check-in.

Narwee Hotel does not accept cash payments.

Cancellation Policy

Cancellations within 24 hours of booking will be charged for the first full night.