The Nest at Gundaroo

Terms & Conditions

Inclusions
All rates at The Nest include complimentary tea and coffee, as well as continental and cook-your-own breakfast provisions to create the breakfast you desire at a time that is best for you (each suite at The Nest is fully self-contained with kitchen and dining facilities).

Extras
Each suite is stocked with bottled water. If you would like a bottle of champagne, or red or white wine, these are also available at extra cost.

Arrival & Departure
Your accommodation is available to you from 3pm on the day of arrival, unless otherwise arranged. Please be ready to leave your accommodation by 11.00am on the day of departure, unless otherwise arranged.

Cancellations
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Damages and Breakages
You are responsible and liable for any breakages or damages which you or any member of your party cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we reserve the right to make a charge to the guest's credit/ debit card, or we may send you an invoice, for repair or making good if the damage or breakage is significant. We may make an additional charge if you did not report this.

Liability
We do not accept liability for damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Children
Some of our suites are infant/child friendly and we can provide a cot and high chair if needed.

Pets
Sorry, we cannot accept pets.

Data
Any data gathered during the course of your booking may be held on computer. We execute appropriate protection of all personal information provided.

Payment Policy

Full payment for cottage/villa bookings is required at time of booking, either online, through direct deposit, or in person at The Nest.

On check-out any additional extras incurred during the stay will be tallied and final payment required.

Cancellation Policy

Less than 14 days before arrival date - 20% of total amount.

Less than 7 days before arrival date - 50% of total amount.

Less than 1 day before arrival date - 100% of total amount.