NORTH EASTERN HOTEL BENALLA

Terms & Conditions

Check-in time is 2pm (14:00 Hrs).

Check-out time is 10am.

The guest(s) acknowledge joint and several liability for all services rendered until full settlement of bills.

Guest(s) will be held responsible for any loss or damage to hotel property caused by themselves, their friend(s) or any person(s) for whom they are responsible, and may be charged a $50 cleaning fee if room requires deep cleaning.

Nothing herein above constitutes or be deemed to constitute any tenancy or sub-tenancy or any right of tenancy or sub-tenancy or any right or interest in the hotel premises or any part or position thereof in favor of any guest or resident or visitor.

The company shall always be deemed to be in full and absolute possession and control of the whole of the hotel premises.

The management reserves to itself the right to add, alter or amend any of the above terms, conditions and rules.

Visitors not allowed post 10 PM in guest rooms.

The hotel reserves the right charge per night cancellation fee should you cancel any nights from your originally intended length of stay.

The undersigned agrees that all information displayed is accurate.

The undersigned agrees to make immediate payment of all charges incurred upon receipt of statement or on departure, any charges after departure will be charged to the method of payment marked and a statement will be forwarded by post.

Payment Policy

Full payment must be made prior to check out.

Cancellation Policy

Check-In Time: 1400hrs - 2300hrs
Check Out Time: 10:00am

Early check-In or Late-Check out is subjected to bed/room availability on the relevant day, To be reconfirmed with the front office staff.

A levy is chargeable for early check-in from 0700 to 1200 hours and late check-out from 1000 to 1800 hours.

Room not occupied by 2200 hours will be seen as No Show, unless prior arrangement has been made.

Cancellations made less than 24 hrs prior to check in time may incur a fee.