Nurture Creek

Terms & Conditions

1. GENERAL

1.1.1 These Terms and Conditions are designed to inform all guests entering the property of Nurture Creek of the risk, rules, expectations and procedures for the benefit of their stay and their personal safety.

2. DEFINITIONS

Nurture Creek – Nurture Creek located at 180a Emerald-Monbulk Rd, Monbulk. With main access from 110 Rankins Rd, Monbulk.

Accommodation – Cottage and /or Log Cabin.

Activities –Any activity facilitated by Nurture Creek team such as but not limited to: Animal feeding, animal interactions, farm tour, tractor rides etc..

Guest – Persons of any age entering Nurture Creek’s property for purposes in line with the products and services Nurture Creek offers.
Infant – Person aged 0-2 years .
Child – Person aged 2 – 17 years.
Adult – Person aged 18 and over.

Team – Nurture Creek’s paid team as well as volunteers employed by Nurture Creek.

Creek – Water course for exploring.

Credit – Any amount transferred from scheduled bookings that is kept in a Client Account by Nurture Creek to be used within a specified time, usually 12 months from date of issue.

www.nurturecreek.com.au is owned and operated by Nurture Creek.

3. SAFETY AND WELL BEING

3.1 Creek

4.1.1 Swimming and paddling is undertaken at your own risk. The creek and waterholes on Nurture Creek’s property are unfenced, have steep slippery sides with wandering trad and/or debris rocks that can cause entrapment. The water is murky with extremely low visibility. The creek varies in depth with rain levels. Minors (children under the age of 18 years) are the sole responsibility of their parents/guardians and must be supervised by their parents at all times.

3.2 Animals

3.2.1 Access to animals is provided for guest enjoyment and at the guest’s own risk. Animals can be unpredictable and it is necessary to remain alert around the animals, supervising your minors at all times, including at animal feeding times with the Nurture Creek team.

3.2.2 Crossing fences and gates into the animal paddocks is not permitted unless accompanied by Nurture Creek Staff and parents.

3.2.3 Nurture Creek is committed to the safety and wellbeing of all animals in our care. All guests are required to treat animals with respect and to follow instructions given by the team and signage on how to interact with the animals onsite.

3.2.4 Children are not permitted to enter the paddocks without an adult. An adult must be physically present WITH children inside the paddocks or enclosures to ensure the safe treatment of those animals and adherence to the respective rules which include:

No picking up of chickens or turkeys. It scares them and may cause them to peck children, which results in them being dropped.

No running or jumping around the animals as this may cause an animal or person to be stood on, scared or jumped on, resulting in injury.

No chasing of the animals is ever permitted, scared animals are dangerous and may act out and protect themselves, resulting in severe bodily damage to people and other animals.

3.2.5 Any guest that displays behaviour that involves the mistreatment of any of Nurture Creek’s animals may be restricted from involvement in animal related activities. Nurture Creek reserves the right to request any person to leave the property who persists in such behaviour, without credit or compensation for their stay.

3.2.6 Some wild dangerous animals/creatures you may encounter are deer, wallabies, echidnas, kangaroos, snakes, spiders, ticks, bull ants and leaches. Interaction with all animals is entirely at the risk of the guest.

3.3 Terrain and Fencing

3.3.1 Nurture Creek is home to some interesting history, specifically old mine shafts. Minors are to be supervised at all times to ensure they remain safe and their location known. It is unclear how deep or long the mine shafts are and if sinkholes might randomly appear in the terrain.

3.3.2 There is warning signage in known mine areas, if you find any that aren’t signed please alert the team so that we can chart and sign them for future guests.

3.3.3 Nurture creek has electric fencing to ensure the property stays safe for the animals, please be aware of these and do not allow children to touch the fencing. They eject a nasty shock that may injure or even cause death if there are pre-existing conditions. All electric fencing is signed with yellow warning signs and it should always be assumed they are live.

3.4 Play Equipment

3.4.1 Nurture Creek has a range of play equipment that is installed around the property. This includes but is not limited to: Mud kitchens, sheds, swings, hammocks and rope swings. Assessment and acceptance of risk is required by parents before use of this equipment by their children.

3.4.2 Rope swings have been installed in various trees around the property by both Nurture Creek and other guests. Prior to use, it is required that these swings are assessed as well as the tree branches that they are installed in. Guests agree that they will assess this equipment to the best of their ability and agree to use the equipment entirely at their own risk / at the risk of their wards.

3.5 General

3.5.1 Abusive or violent behaviour towards team or other guests, abuse of Nurture Creek property, abusive language, intoxication, drug use, littering, smoking in or close to buildings and failure to comply with directions may result in being asked to leave the property.

3.5.2 All roads and tracks are used by motor vehicles, farm machinery as well as pedestrians and cyclists. Please drive slowly and take care. Take note: the speed limit is 10kmh on all internal roads.

3.5.3 Guests will be considerate with regard to noise levels and will comply with time limits and directions from Nurture Creek management. A reduction of noise is required after 10pm.

3.5.4 Nurture Creek is an extensive property. Nurture Creek’s property has uneven surfaces that may become slippery when it’s wet and difficult to see in low light. Care is required when moving around the property and it is recommended that appropriate footwear is worn and that one torch per person is used when moving around during the night. Due to the uneven ground in certain areas, sandals and thongs are discouraged, extreme caution should be used if wearing these on the property.

3.6 Damages

3.6.1 Nurture Creek reserves the right to pass along to guests the costs incurred as a result of damages, loss and breakage of Nurture Creek property, from either themselves or their party including but not limited to the following:

Damage to cabins, huts, and other buildings/facilities and their out-fittings including all bed linen, towels, sleeping bags and pillows.

Damage and/or loss of BBQs, board games, playground equipment or any other installed activity equipment.

Breakages of crockery or appliances.

Excessive littering, or failure to remove excess rubbish from accommodation.

Additional cleaning required due to pets sleeping inside accommodation and/or on Nurture Creek beds.

4. WATER

4.1.1 All taps are by default filtered tank water. There is no mains water and at times of low rainfall, we pump out of the creek to sustain our requirements.

4.1.2 At various times of the year water can be in short supply, please be considerate of your usage and limit showers and wastage, let’s not be Wally’s and reduce the water usage.

5. CAMPFIRES AND OPEN CAMPFIRE

5.1.1 At various times of the year Guests may enjoy campfires at locations around the property.

5.1.2 An open campfire is only allowed in designated fireplace settings as discussed with the team during your stay.

5.1.3 Campfires are subject to council regulations and are not permitted during times of Total Fire Ban and Fire Restrictions. Nurture Creek Staff will notify guests if these are in place.

6. MEDICAL CONDITIONS

6.1.1 Please inform the Nurture Creek team of any medical conditions and emergency contact numbers that they need to be aware of.

7. EMERGENCY

7.1.1 In case of emergency all guests are to follow directions from Nurture Creek Staff. Please be aware of the nearest Emergency Assembly Area. Emergency Evacuation Maps are located in each cabin and hut, as well as in all amenities blocks. Emergency Assembly Areas are clearly sign posted.

7.1.2 In case of flooding or fire, the Nurture Creek team will direct you to safe ground. Please comply with all directives of Nurture Creek Staff and Emergency Service Personnel.

8. ACKNOWLEDGEMENT AND ACCEPTANCE OF RISK

8.1 General

8.1.1 Nurture Creek is a working farm which offers an experiential farming style experience complete with the risks which make this experience fun.

8.1.2 Minors fall under the legal duty of care of their guardians who can sign the liability waiver on their behalf. All other legal adults must sign the waiver prior to staying at Nurture Creek.

8.1.3 Digital acceptance of the liability waiver is deemed to be full legally binding acceptance.

8.2 Liability Waiver

8.2.1 I acknowledge that by reason of the nature of activities in which I or my children / wards / partner may participate at Nurture Creek there is a risk of injury, death or an adverse effect to any current or past medical conditions.

As such I acknowledge and agree that I and my children / wards / partner engage in activities on the site, at my/their own risk. I give Nurture Creek authority, at the sole discretion of Nurture Creek, to obtain medical and ambulance assistance on behalf of the guest in the case of injury, death or ill health while on site and communicate with my next of kin or emergency contacts as may be required.

8.2.2 In staying at Nurture Creek, I agree as follows: I fully understand and acknowledge that staying at Nurture Creek and participating in its activities includes risks, dangers, and hazards which may result in injury or illness including, but not limited to bodily injury, disease, strains, fractures, partial and/or total paralysis, death or other ailments that, could cause serious disability or aggravate current and/or past medical conditions. I hereby assume all risks and dangers and all responsibility for any losses and/or damages.

8.2.3 I, on behalf of myself, my children, wards, personal representatives and any other heirs, hereby voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify Nurture Creek and all its team from any and all claims, actions or losses as a result of bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of participation in all activities while on the premises. I specifically understand that I am releasing, discharging, and waiving any claims or actions that I may have presently or in the future against Nurture Creek.

Payment Policy

50% deposit is required at time of booking with full payment will be automatically processed 7 days prior to check in.

Bank Transfers can be to:
Nurture Creek
BSB: 013223
Acct: 324195254
Please use booking name or reference number as reference

Cancellation Policy

Cancellation Policy:

Swap dates without penalty up until 1 week prior to check-in, or as agreed if we can replace your booking at short notice.

Receive a full refund up until 2 week prior to check-in.