Olio Bello Lakeside Glamping

Terms & Conditions

June 2020 *PLEASE BE AWARE* during the closure for COVID 19 we have commenced some renovation work at our Café and Tasting room. It is anticipated that these areas will be fully operational by 5th June 2020.
UNTIL THE CAFE REOPENS: Breakfast Baskets will be provided daily, where included or pre-ordered, and we will be working on some hampers of Olio Bello goodies and meals that can be preordered for enjoyment in room. Our Glampsite has communal BBQ facilities for use in fine weather. The Bungalows are equipped with basic crockery cutlery, glassware and have a kettle, microwave, sink and fridge, but no other cooking facilities.
We ask that guests DO NOT bring equipment to cook or BBQ in their room or deck. For all other needs, guests will need to enjoy the other local restaurants and food providers until our café is ready to open its doors.

All rates at the time of booking are correct and current and cannot be changed under any circumstances once booking has been made.
Each Bungalow can accommodate a maximum of 4 guests. Prices are based on 2 adults only.
Bedding arrangements for additional guests are upon request and need to be confirmed with management before arrival.
Additional adults and children are accomodated on our luxe sofa bed as charged. There is no charge for infants under the age of 2 but we do not provide high chairs or cots - you will need to bring with you everything that you need for your infant. Please consider your neighbours when bringing babies glamping.
All parents must be aware that the bungalows have a small drop around the edge of the deck and are in an area with an unfenced body of deep water. Children must be supervised at all times. All guests under the age of 18 must be accompanied by a responsible adult such as a parent or guardian.If a guest is found to be a person under the age of 18 who is not accompanied by a responsible adult, management may immediately cancel the guest’s booking and the full booking amount will be forfeited.
Please be respectful of other guests privacy and enjoyment. STRICT 10PM NOISE CURFEW.

A two night minimum applies on most weekends. A 3 or 4 night minimum can apply over peak periods.
Check in time is at 3pm. Check out time is at 11:00am. Early check in or late check out is subject to availability and strictly by prior arrangement.
Accommodation is 'room only' unless otherwise stated. A Breakfast Hamper and other extras are only included as advertised, or are available to order at an additional charge.
Rooms will be serviced midstay on stays of 3 nights or longer. A linen change will be offered on stays of 6 nights or longer. Requests for servicing outside these guidelines may be subject to an additional service charge. In between services and on departure, we ask that guests keep the rooms tidy with all rubbish in bins, all food in the fridge, wrapped or in containers, and dishes and glassware washed. Where rooms are in a severe state of disarray, where there are more occupants than have been paid for, or where any guest has been smoking, our housekeepers will service the room and further charges will be made to your room account.

Olio Bello is a fully operational working farm and 100% Certified Organic, with abundant wildlife and stock. Sorry, we cannot accommodate pets. Please make alternative arrangements for your pets when staying with us.
Due to fire restrictions and organic status, smoking is not allowed anywhere on the property.
The property has a large unfenced dam which is not suitable for swimming or recreational activities.
As a Certified Organic property some areas of the farm are strictly private property and not available to guests.
NO drone useage without explicit agreement of management. Please refer to maps provided and signage.
Accommodation provided is strictly for guests only. Guests are welcome to entertain their visitors in the Cafe during daylight hours, but must receive approval by Olio Bello management, prior to visitors entering the Accommodation area.
An after hours number is available for immediate issues when glamping staff are not available, but we do not offer 24hr concierge services.

Our six bungalows are split into LAKEFRONT and LAKEVIEW BUNGALOWS.
LakeFRONT bookings are for the front 4 bungalows closest to the lake with unobstructed water views and expansive decks with outdoor dining opening onto the grassed lake edge.
LakeVIEW bookings are for the 2 bungalows set slightly further back into the trees. Angled to maximise views of the lake from their decks they give a wonderful feeling of privacy when you retire inside and share designated adjacent parking. In one of these bungalows the bathroom is slightly larger and modified for those with restricted mobility.
Bookings in our Lakeview Bungalows may be upgraded to Lakefront where occupancy allows.
Please contact us if you have any queries regarding your room selection or we can be of any assistance with your booking.

Payment Policy

Payment for the full amount of your reservation will be deducted from your credit card within 24 hours of booking.
A valid credit card number will be required as a security bond.

Cancellation Policy

Cancellation or amendment to the booking may be made up to 14 days prior to arrival for a 10% administration fee.
Within 14 days of arrival, no refund will be made.

Over peak times: cancellation or amendment to the booking may be made up to 30 days prior to arrival for a 10% admin fee. Within 30 days of arrival, no refund will be made.

There are no refunds for early departures. We strongly advise that you take out travel insurance to protect yourself against unexpected changes to your travel plans.

COVID Situation Exception: Where guests cancel within 14 days of arrival due to reinstated COVID restrictions (or because they are obliged to self isolate for infection control) we will offer a voucher for the full amount of their booking, minus a 10% admin fee provided guests give more than 24 hours notice of the postponement of their booking.