Omkara Bhumi Canggu Villa

Terms & Conditions

BOOKING TERMS & CONDITIONS

1). STANDARD TERMS AND CONDITIONS:
* No pets are allowed
* Smoking is strictly prohibited in all of the rooms. Smoking in the room may result in an additional charge of IDR 1,000,000
* No gatherings and parties of any nature are allowed in the room. The Property reserves the right to evict any additional occupants in the room.
* This reservation is not transferable.
* The Property reserves the right to remove guests due to their conduct or for other safety, security, or medical reasons. This applies in particular if guests do not observe instructions given by Property employees, express themselves in a discriminating manner, or harass or endanger other guests.
* Guests cannot compromise the property's health, safety, and security at any time.
* A security deposit of IDR 500,000 will be requested upon arrival. After the staff checks the villa, the deposit will be fully refunded upon check out.
* All the assets and valuables of the Property should be duly maintained adequately and protected. The Property has the discretion to levy any charges in the future if it is proven beyond doubt that such damage/destruction to the property asset (both movable and immovable) has been done or caused by the Guest.
* If you have any allergies, sensitivities, or intolerance to, but not limited to, a particular fabric, material, cleaning product, or food, the guest must advise Property management before arrival.
* Your valuables can be stored in a safety deposit box in your room, or the Property can store them upon request.
* If the items you wish to store are precious, please inform the Property before you get them. The Property may refuse to store these valuables.
Management and staff work hard to provide a safe and secure environment. We do everything possible to maintain this and ask that our guests do the same.
The Property takes no responsibility for personal possessions lost, stolen,, or misplaced while on the premises due to the acts and omissions of the guests themselves.

We do our best to ensure reservation arrangements are satisfactory. However, the Property does not accept any liability for any loss, financial or otherwise, travel delay, injury, damage, additional expenses, or inconvenience caused directly or indirectly by any events beyond our control. These include, but are are not limited to, flight delays or cancellations, civil disturbance, defects in vehicles, strikes, theft, acts of terrorism, natural disaster, war, fire, floods, acts of God, acts of Government, or any other authorities, changes to Government regulations, accident to or failure of machinery or equipment, maintenance requirements or industrial action.
Transportation to the airport is provided as an ancillary service, and the Property is not accountable for the guests' actions during such transits.

PAYMENT & CANCELLATION POLICY
* Guests must input their credit card details upon reservation to guarantee their booking. However, as the booking confirmation mentions, a bank transfer will settle the payment.
* Cancellation less than 14 days before arrival will be subject to 100% charge.
* In case of a no-show, 100% of the total room charge (including any applicable prevailing government tax) will be charged to your credit card provided at the time of reservation or according to any revised booking conditions according to the offer.

We collect/store your data through our website. However, we also collect and use your personal information when you visit or stay at our Property or request services. This is for our internal use only; we do not share your details with anyone. For any queries related to privacy/data security, please do not hesitate to contact us at INFO@OMKARAEXPERIENCE.COM or call us at +62877-0475-0009

Payment Policy

DEPOSIT POLICY
A security deposit of IDR 500,000 will be requested upon arrival. After the staff checks the villa, the deposit will be fully refunded upon check out.

Cancellation Policy

CANCELLATION POLICY
Standard Rate:
Cancellation is free of charge 14 days prior to the date of arrival; after this time, we charge you 100% of the room rate as a cancellation fee.