Prom Gate Getaway

Terms & Conditions

* TERMS AND CONDTIONS - WE WOULD RECOMMEND PROSPECTIVE GUESTS TO PLEASE READ OUR TERMS AND CONDITIONS BEFORE PROCEEEDING TO MAKE A RESERVATION. OUR CANCELLATON POLICY CAN BE FOUND BELOW.

*ONLINE BOOKING SITES - PROM GATE GETAWAY IS NOT CONTRACTUALLY BOUND BY THE POLICIES OF THIRD PARTY BOOKING SITES.

* CABIN OCCUPANCY - 1 BEDROOM CABIN - 2 GUESTS. INFANTS AND CHILDREN ARE INCLUDED IN THE OCCUPANCY TOTAL.

PLEASE CALL OR EMAIL RECEPTION TO ENQUIRE ABOUT THE AVAILIBILTY OF OUR 2 BEDROOM CABIN.

* CHECK IN- FROM 2.00PM - 5.00PM * CHECK OUT - 10.00AM
* SELF CHECK IN AVAILABLE OUTSIDE OF OFFICE HOURS 8.00 AM - 5.00PM (7 DAYS PER WEEK)

* PHOTO IDENTIFICATION WITH PROOF OF CURRENT ADDRESS IS REQUIRED - NO ID NO KEY.

* BIKES , LARGE ESKIS , SURFBOARDS, FISHING RODS ARE NOT PERMITTED IN THE CABIN.

*DISHONOURING RESERVATIONS : NO REFUND

* Providing false identification.

* Arriving with more people than what is recorded on the reservation sheet. Bringing visitors onto our property at anytime.

* Management reserves the right to refuse or dishonour a reservation at any time.

*VISITORS : FOR THE SAFETY AND SECURITY OF OUR OTHER GUESTS VISITORS ARE NOT PERMITTED ON T HE PROPERTY AT ANYTIME.
WE ARE ARE BOUND BY LOCAL SHIRE REGULATIONS AND CLAUSES IN OUR PUBLIC LIABILTY POLICY THAT PERMIT ONLY GUESTS THAT HAVE MADE A RESERVATION ARE PERMITTED ON THE PROPERTY. FAILING TO ABIDE BY THIS WILL RESULT IN IMMEDIATE EVICTION.

PETS : SORRY PETS ARE NOT PERMITTED.

IMPORTANT :

I AGREE THAT MY LIABILITY FOR THIS BILL IS NOT WAIVED, AND AGREE TO BE HELD PERSONALLY LIABLE IN THE EVENT THAT THE INDICATED PERSON, COMPANY OR ASSOCIATION FAILS TO PAY FOR ANY PART OR FULL AMOUNT OF THESE CHARGES.
UPON ENTERING THE PROPERTY I UNDERSTAND THAT I AM DOING SO AT MY OWN RISK OF SELF AND PERSONAL BELONGINGS.
SMOKING IS STRICTLY FORBIDDEN IN PROM GATE GETAWAYS CABINS- A $200 CLEANING FEE WILL BE APPLIED AFTER YOU CHECK OUT IF SMOKING HAS BEEN DETECTED.

I CONFIRM I AM FULLY AWARE OF YOUR TERMS & CONDITIONS, AS PER YOUR WEBSITE. IN PARTICULAR TERMINATING STAY EARLY. NO REFUNDS
I AGREE THAT MY CREDIT CARD OR BOND CAN BE USED TO COVER ANY EXPENSES INCURRED, INCLUDING SMOKING FEE,EXCESSIVE CLEANING, ROOM OR PROPERTY DAMAGE DURING MY STAY, AND BALANCE IF ANY TO ME, PENDING INSPECTION OF ROOM ON OR AFTER CHECK OUT.
WE REMIND GUESTS THAT PROM GATE GETAWAY CABINS ARE 'SELF CONTAINED' CABINS, NOT ' SERVICED CABINS'. CABINS THAT ARE LEFT IN A DISORDERLY STATE OR GENERAL DISARRAY WILL INCUR ADDITIONAL CLEANING FEES.
PLEASE SIGN BELOW IF YOU UNDERSTAND AND ACCEPT THESE TERMS & CONDITIONS.

INSPECTION BY MANAGEMENT AFTER GUESTS DEPARTURE. DEDUCTIONS FROM THE BOND MAY INCLUDE CHECKING OUT AFTER 10.00AM ON MORNING OF DEPARTURE, PROPERTY DAMAGE AND EXCESSIVE CLEANING.

Payment Policy

* $100 DEPOSIT REQUIRED TO SECURE RESERVATIONS.

* BALANCE OF PAYMENT WILL BE PROCESSED UP TO 14 DAYS PRIOR TO THE ARRIVAL DATE.

*100% OF TARIFF REQUIRED IF ARRIVAL DATE IS 30 DAYS OR LESS

*BONDS : A SECURITY BOND IS REQUIRED IN ADDITION TO THE APPLICABLE TARIFF REFUNDABLE WITHIN 24 HOURS SUBJECT TO A SATISFACTORY INSPECTION OF MANAGEMENT AFTER GUESTS DEPARTURE. DEDUCTIONS FROM THE BOND MAY INCLUDE CHECKING OUT AFTER 10.00AM ON MORNING OF DEPARTURE, PROPERTY DAMAGE AND EXCESSIVE CLEANING.

*RESERVATIONS ARE NOT CONFIRMED UNTIL FUNDS FOR DEPOSIT OR FULL PAYMENT HAS BEEN CLEARED.

* VISA OR MASTERCARD & EFTPOS ACCEPTED ( SURCHARGES APPLY ), OR CASH PAYMENTS BY ARRANGEMENT

* A TAX INVOICE WILL BE EMAILED TO GUESTS' TO VERIFY ALL PAYMENTS

BANK DETAILS :
Account name : JAC COTTAGES P/L
BSB :633 000 ACC: 186026670

Cancellation Policy

*CANCELLATIONS 14 DAYS PRIOR TO ARRIVAL DATE - FULL REFUND ( LESS $30 ADMIN FEE ) .

*CANCELLATIONS 14 DAYS FROM ARRIVAL DATE - A FULL REFUND ( LESS $30 ADMIN FEE ) IF DATES CAN BE REBOOKED.