Stone House Bali

Terms & Conditions

Kindly note, we have friendly dogs at Stone House. But, if you don’t feel comfortable around them, then maybe we are not the best match for you.

Please note, we are located in the tropics adjacent to the rice paddies, and amidst a mini jungle. We cannot control the natural life that surrounds Stone House, therefore we will have the occasional gecko, lizard, and other assorted insects around the property. If you do not like nature and all of the amazing creatures that come with it, please think twice about whether we are the right place for you.

All rates are listed in US$ and do not include tax or service charge.
Room rates are per room, per night.
Rates are payable in Indonesian Rupiah or US$.
Additional guests are US$50 per person, inclusive of breakfast.
15, December - 5, January there is a surcharge of an additional 10% for holiday bookings
1, June - 31, August there is an additional travel surcharge for travel during high season
Stone House has the right to amend the rates at any time.

The entire Stone House can be booked for a minimum of 3 nights.

Rates include:
welcome fruit basket
daily continental breakfast
unlimited coffee and tea throughout the day
unlimited drinking water (we do not use plastic bottles at Stone House)
daily housekeeping services
ensuite bathroom
air conditioning
in-room safe
refrigerators in the room
complimentary drinking water
launder of linens and towels
complimentary WiFi
mobile telephone for domestic use
rechargeable emergency light in case of power outage
hair dryer
yoga mat

Rates do not include transportation (we are too small a property to include shuttles, transfers, etc.)

MINIMUM AGE AT STONE HOUSE IS 12 ( twelve) YEARS OLD!

Rates for the entire property:
For guests inquiring about the entire property, please contact directly for further information.

Check in time is 2:00pm
Check-out time is 11:00am
Late check-out up to 6pm is available at a cost of $40 per hour or part there of, subject to villa availability.
Late check-out (after 6pm) is available charged the full nightly rate, subject to villa availability.

WE HAVE A STRICT NO SMOKING POLICY INSIDE ANY OF OUR ROOMS.

Payment Policy

Full payment is required to secure your booking.
Minimum of one night required for booking

Cancellation Policy

Full reimbursement less the cost of payment transfer fees if cancelled prior to 30 days during non-peak, non-holiday season.

30% is forfeited of the full booking amount including tax, service and full payment transfer fees for cancellation less than 30 days prior to arrival.

50% is forfeited of the full booking amount including tax, service and full payment transfer fees for cancellations less than 14 days prior to arrival.

100% amount of the full amount of total booking including tax, service and full transfer fees for cancellations if less than 14 days prior to arrival.

If you fail to show up for any reason, no refund is given.

No reduction will be given for reduction of stay once you have checked-in.

During peak and holiday period 15, June - 31, August,and 15, December - 5, January, there is a six-week cancellation policy as follows:
30% is forfeited of the full booking amount including tax, service and full payment transfer fees for cancellation less than 45 days prior to arrival.
50% is forfeited of the full booking amount including tax, service and full payment transfer fees for cancellations less than 42 days prior to arrival.
100% amount of the full amount of total booking including tax, service and full payment transfers fees if cancellations is less than 21 days prior to arrival

No refunds given under any circumstances is less than 21 days during peak and holiday period (unless we receive another booking).

We strongly advise all guests have adequate travel insurance in place to cover unforeseen cancellation circumstances. We cannot be held responsible for mother nature, flight cancellations or unexpected travel issues.

The hotel is entitled to effect extraordinary cancellation of the contract for a materially justifiable cause; e.g. force majeure, world crisis or other circumstances for which the hotel is not responsible, therefore unable to fulfil the contract. The hotel will have justified cause that use of the hotel’s services might jeopardise the smooth operation of the hotel, its' security or public reputation, without being attributable to the hotel’s sphere of control or organisation.
In addition, if the customer facilitates cancellation due to the same circumstance, the customer has no right to compensation either from justified cancellation by the hotel or by self. The hotel will offer credit for a period of time and do its’ best to accommodate the guest during another time period.
We highly recommended to purchase travel insurance in this event of said emergency.