Summit Ridge Alpine Lodge

Terms & Conditions

Booking Information and Conditions
Thank you for booking your snow holiday at Summit Ridge Alpine Lodge in Falls Creek. Below is some information you may need in getting to and from our lodge, and during your stay with us.

Check In & Check Out Times: Room check in time is 2:00pm and room check out time is 10:00 am. If you are arriving after 6pm on your first night please contact us on 03 5758 3800 to advise us of approximate arrival times and also whether you will be in time for dinner ---the restaurant opens at 6:00 pm and the kitchen closes at 8:30 pm.

How to Find Us: Summit Ridge Lodge is located on Schuss St which is the highest road in Falls Creek Village. If you are driving and the village is open to traffic you will drive into the village on Falls Creek Rd. Take the second road on the left into Slalom St, stay on this road until it forks and take the road going uphill to the right. This is only a short road that goes up to Koki Lodge and turn hard right up hill into Schuss St. Continue on this road up hill past Frueauf Village and we are the next lodge on the right past Frueauf.
In winter you will be allowed a half an hour park to unload family and gear/luggage, and then you will be directed to park your car in the long term carpark and a free shuttle will bring you back to the lodge. If the village roads are closed due to snow then you will unload the car at the Accommodation Transfer Service Terminal, park your car where directed and a free shuttle will bring you back to the Terminal, and then just catch the next Accommodation Transfer Service up to the lodge. This costs $23 per adult one way and $14 per child one way ( kids under 5 are free). Please remember to book the return ATS trip at least 24 hours prior to leaving.

Resort Entry : In winter there is a resort entry fee payable at Howman’s Gap and costs between $50 and $40 per night per vehicle depending on length of stay.

Chains: It is a legal requirement to carry wheel chains on the road up to Falls Creek and these can be hired at several locations in Mt Beauty. You will be directed to chain fitting bays if chains are required to be fitted and please obey signs and directions on when to fit them ---they are for your own and other cars safety.

Lift tickets and Ski Hire: Lift tickets can be bought on line through www.skifalls.com.au . There is a ski hire shop just across the road from the lodge www.centralsnowsports.com.au and they have all the latest gear at competitive prices. They also pick up the gear from the lodge at the end of your stay.

Wi- Fi: We have free Wi-Fi in the lodge and the password is in the guest compendium or information.

DVD’s: Each room has a DVD player and we have a large selection of DVD’s in our library in the upstairs lounge ( as well as books, games and a Wii and a Play Station3 game consoles). Please help yourself to DVD’s and books and put them back when you are finished.

Spa and Sauna: There is a spa and sauna located on the lower floor opposite Room 13 and both are available for use from 3pm to 8 pm ---and there are towels in this room. Please put them in the steel trolley after use. The spa can seat 4 adults comfortably and 6 at a pinch and you are able to book a time on the whiteboard on the door to the sauna and spa room. There are also robes in each room for walking to and from the spa/sauna.

Ski Room and Drying Room: These are located on the lower floor opposite the stairs and there are 2 rooms --- the drying room is heated and please don’t put skis or boards in this room ---there are racks for skis and boards in the ski room next door. The ski room opens to the outside and please use this entrance when entering or leaving the lodge in snow gear --- the code for the door is CY5061.

Booking Terms and Conditions

Travel Insurance: We strongly recommend domestic travel and ambulance insurance.
No Pets/No Smoking: No pets are allowed in any of the rooms and Summit Ridge is a smoke – free building --- please smoke outside on the restaurant balcony, on the upper and lower floors exit doors and outside the front entrance. There is a cleaning fee of $250 if smoking has occurred in the room.
Cleaning and Breakages: You are responsible for any breakages or damages so please take care during the term of your stay. And please assist us by leaving the room clean and tidy, or additional cleaning fees may be charged.
These conditions are an agreement between the parties. Any infringement permits Summit Ridge Lodge to refuse a key, amend the tariff or immediately terminate the booking.

Payment Policy

All online bookings are payable in full on booking by credit card (Visa and Mastercard only) and will incur a 1.5% credit card fee.

Cancellation Policy

Cancellations: Cancellations made prior to 60 days before arrival can be transferred to a later date; or refunded less 15% of booking value at Summit Ridges discretion. Cancellations made within 60 days of arrival are non-refundable.
COVID-19 cancellations: Any cancellations made due to Victoria COVID -19 shutdowns/closures can be cancelled and fully refunded less a 15% booking fee. All other interstate COVID cancellations while we are open and operating can only be refunded if and only if the room is rebooked, less a 15% booking fee.