Tentz

Terms & Conditions

For all bookings please refer to Tentz full Terms and Conditions available on our website, or please contact us for further information.

For all Music Festival bookings: Please refer to our full Terms and Conditions and your chosen Music Festivals Terms and Conditions and information prior to making your booking.

Payment Policy

All Visa/Mastercard payments incur a 1.95% surcharge.

Full payment is required at time of booking for all Events and Music Festival Bookings.

A 50% deposit is required at time of booking for Weddings and Event Hire bookings, with the remaining balance owing thirty (30) days prior to the commencement date as per the Rental Agreement.

All hirers/guests must agree to pay a Security Bond $100 per tent (amount payable will be advised at time of booking). The Security Bond will be refunded to the hirer within 7 working days after the item/s is returned unless loss or damage has occurred in which case it will be held until all costs are finalized and deducted from the bond money. An imprint of a MasterCard/Visa/American Express Card is required prior to all bookings. Any additional costs that need to be recovered will be charged against the hirer's credit card.

Cancellation Policy

Fifty percent (50%) of the Total payment will be forfeited if the Booking is cancelled more than thirty (30) days prior to the commencement date, and the remainder of the payment will be refunded to the hirer, as per Rental Agreement.

One hundred percent (100%) of the full payment will be forfeited if the booking is cancelled less than thirty (30) days prior to the commencement date, as per Rental Agreement.