City Edge Town Apartments

Prices will be charged in Australia Dollars Full Rate Sun 25 Sep 2016 Mon 26 Sep 2016 Tue 27 Sep 2016 Wed 28 Sep 2016 Thu 29 Sep 2016 Fri 30 Sep 2016 Sat 01 Oct 2016 Sun 02 Oct 2016 Mon 03 Oct 2016 Tue 04 Oct 2016 Wed 05 Oct 2016 Thu 06 Oct 2016 Fri 07 Oct 2016 Sat 08 Oct 2016

One Bedroom Laneway Apartment

Photos Details
Book $250 Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold

Two Bedroom City View Apartment

Photos Details
Book $400 Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold
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Property Information

City Edge Town Apartments
+61 4 04442373
242-244 Little Bourke Street
Entry via Tattersalls Lane
Melbourne VIC 3000 Australia

Boutique Self-Contained Apartments in the middle of Melbourne CBD

Property Features

  1. Free WiFi
  2. Guest Laundry
  3. Non-Smoking Property
  4. WiFi Internet
  5. Fresh linen supplied
  6. Lift / Elevator

Accommodation Details

City Edge Town Apartments

One Bedroom Laneway Apartment

One Bedroom Laneway Apartment Book

Standard rates for this room

  1. Non-Smoking
  2. Hairdryer
  3. Stove top
  4. Television
  5. Lounge Area
  6. Oven
  7. Shower - separate
  8. Tea/Coffee Making
  9. Linen and Towels Provided
  10. Microwave
  11. Queen bed
  12. Iron/Ironing board
  13. Laundry Facilities
  14. Toaster
  15. Desk
  16. Fridge - Fullsize
  17. Kitchenette
  18. Lift/Elevator Access
  19. Linen provided
  20. Wireless Internet
  21. Air-conditioning

City Edge Town Apartments

Two Bedroom City View Apartment

Two Bedroom City View Apartment Book

Standard rates for this room

  1. Non-Smoking
  2. Fridge - Fullsize
  3. Kitchenette
  4. Lift/Elevator Access
  5. Linen provided
  6. Double Bed
  7. Air-conditioning
  8. Stove top
  9. Television
  10. Lounge Area
  11. Oven
  12. Hairdryer
  13. Tea/Coffee Making
  14. Linen and Towels Provided
  15. Microwave
  16. Queen bed
  17. Shower - separate
  18. Laundry Facilities
  19. Toaster
  20. Wireless Internet
  21. Free In-House Movies
  22. Iron/Ironing board

Terms & Conditions

TERMS AND CONDITIONS OF BOOKING

1. DEFINITIONS

“Booking” means the period for which you have paid to stay at the Property.

“Property” means The Town Apartments and all its fixtures, fittings and equipment.

“Management” means the owners and managers of the Property.

"Guests" means the persons who stay overnight in the Property during the Booking.

"Visitor" means a person a Guest permits to visit the Property during the Booking.

2. ACCEPTANCE & RESPONSIBILITY

• Payment of the Deposit or total fee constitutes acceptance of these Terms and Conditions.

3. CHECK IN/ OUT

• Check-in time is not before 2pm on the arrival date and check out time is not later than 10am on departure date.

• Early arrival/late departure is subject to prior arrangement and availability an extra day use charges may apply.

• You must notify Management (by completing and returning the Booking Form) of expected arrival time and a mobile contact number upon booking as all check-ins are by pre-arrangement only.

• CHECK-IN: Our property does not have a reception desk. We will contact you via email and SMS detailing our arrival procedure. We have a coded key safe at the front entrance of our property allowing for a flexible arrival time to benefit our guests. Your apartment key along with a building and lift access swipe will be located inside. Our staff are available and on call at any time should you have any difficulties during this process. Please call or SMS 0404 442 373.

* CHECK-OUT: Upon departure we request that guests leave ALL sets of keys inside their apartment before locking the front door from the inside and shutting it behind you (effectively locking the keys in the apartment for collection by our staff).

* Whilst we are more than happy to provide early check in and late check out wherever possible, this can only be confirmed at the last minute as it is dependent on other bookings at the time.

4. PAYMENT

• Payment is full must be received immediately by credit card when the Booking is made. Bookings are not confirmed unless and until this deposit is received.

• Please ensure payments are made within the specified time limits or the Booking will be cancelled automatically without notice or liability to you.

•Payment will be charged to your nominated Credit Card provided during booking. (Visa/Mastercard only).

• Should you incur additional charges or penalties during your stay, we will charge these directly to your credit card (details provided) and advise you of the charges.

*By making payment of the total fee, you have an exclusive license to occupy the property for the days specified in the booking (but not possession). You agree that regardless of your length of stay there is no tenancy or other rights created under the Residential Tenancies Act 1997. We grant you a license and rooms and you agree that we may terminate the license at any time if any Terms and Conditions have been breached.

5. CANCELLATION OR VARIATION

• If you wish to vary or cancel your Booking, we also ask that you forward your request in writing via email so we may keep this on file.

• In the event of a cancellation at least 48 hours before your arrival date, your first night deposit is non-refundable.

• If a cancellation occurs within 48 hours of your arrival date, we reserve the right to charge up to the full amount for your stay as compensation for loss of revenue.

• If Management is able to re-let the Property for the period cancelled a further refund may be made less the non-refundable deposit (first nights tariff) and an administration fee of $50.

• Should you be eligible for a refund it will be made through your chosen payment method at time of booking.

• A variation of the Booking which reduces the number of nights stay will be a treated as a cancellation of the Booking in respect of those nights.

• A variation of the Booking which reduces the number of guests will be treated as a cancellation of the Booking in respect of those guests.

• An administration charge of $50 will be charged for any variation or cancellation.

• We have a minimum nights stay policy of two nights. No refund will be made for a variation to the extent that it breaches our minimum nights stay policy.

*We are not obligated to provide a refund if the customer changes his/her mind, does not like the Accommodation or finds accommodation cheaper elsewhere and cancels the booking.

6. PRIVACY

*We adhere to the National Privacy Principles relating to the collection of personal information. Information collected from you during the booking process is required to either meet the requirements of State Legislation regarding the maintenance of a guest register, for fire safety reasons, for billing purposes and to offer services to you. If you do not provide us with this information, we may be unable to provide you with accommodation. We may make this information available to third parties who assist us in providing services where required by law or to enforce our collection of amounts owing by you. You must advise us if the details on your registration are incorrect. Personal information collected during your stay will be retained time necessary to comply with taxation and accounting requirements (usually seven years).

*You may request access to personal information we hold about you. Copies (other than electronic data) are generally not available after one year. We will not permit any misuse of this data. We will adhere to our Industry Association standards for use of any personal information.

* You agree to receive ongoing information from About Melbourne Apartments in the future unless you advise otherwise in writing.

7. HOUSE RULES

*The number of guests staying at the Property must not exceed the number agreed to in the booking details. In the event that any additional persons stay at the property, an additional fee may be charged according to our usual rates and/or we reserve the right to terminate the booking without refund.

*You will agree to any other reasonable house rules which may be made available to you at the property.

• Parties and Functions are strictly prohibited. Unauthorized parties, group gatherings and functions are strictly prohibited. We have a ZERO TOLERANCE policy which will be strictly enforced. Guests are required to enter and exit the property quietly.

*The noise level must be inaudible from neighboring properties between 10pm and 8am Sunday to Thursday, and between 11pm and 9am Friday to Saturday.

*All guests are expected to behave in a manner that does not cause distress to neighbors or interfere in any way with the quiet enjoyment of their property. We reserve the right to remove guests who do not adhere to this code of behavior. In these cases, no refund will be due, and we will not be responsible for finding or funding alternate accommodation, nor will we be responsible for any other associated costs.

*Guests may not engage in any illegal activity at the Property.

8. LINEN AND TOWELS

• We supply linen, pillows, blankets and towels which must be left where supplied in the bathroom on departure. Further linen may be hired through Management. Beach towels are not included. There is no daily service or linen changes in the apartments.
Guests are requested not to use our linen in any way which may cause it to be irreparably stained/damaged, this includes make-up, sunless tanning products.
In the event of this guests will be charged for linen replacement costs as follows:
Fitted/Flat sheets $25 each
Pillow cases $10.00 each
Towels $10.00
Hand towels $5.00
Face washers $3.00
Bath mats $11.00

9. PETS

• No pets are allowed on the Property at any time. We reserve the right to terminate the booking without refund if pets belonging to the guests or visitors are brought onto the Property.

10. BREAKAGES, LOSSES AND GUEST CHARGES

• Apartments are subject to inspection upon departure. You are responsible for leaving the property in the state in which you had found it upon arrival. All breakages or losses must be reported immediately to us. Whilst we will not pursue reimbursement for minor accidental damage or normal wear and tear, the cost of making good any other damage or loss to the property or its contents will be charged using you credit card (details provided). Please note this includes the removal of consumable items from the Property which are provided for guest use whilst in house and are not intended as individual use presentations (including laundry/dishwashing powder toiletries and cleaning products).

*The triggering of fire alarms, sprinklers or fire extinguishers which activate building alarms and MFB call outs (charged at $2500 to the building) will be recovered from the registered guest in all instances.

• Standard cleaning services on your departure are included in your rates. Properties may also include interim cleaning services for stays of five nights or longer. Guests are expected to leave the property in a neat and tidy state (we expect all rubbish put in the appropriate council rubbish bins provided in Stephenson Lane, and crockery and cutlery washed and packed away) without the need for extensive or excessive cleaning. Should the cleaning fee be more than the usual cost for cleaning the Property, you will be charged the additional costs over and above the normal cleaning fee. Charges incurred up to $500.

• All furniture and furnishings must be left in the condition and position they were in when you arrived

• The Property should be vacated on time and secured. All windows and doors are to be locked. All keys must be returned to Management or as otherwise directed.

• You are responsible for the safekeeping and replacement of accommodation keys. Guests are provided with one set of keys for each apartment upon check in. It is our policy to have all locks changed if keys are lost or not returned. All associated costs will be charged to your credit card (details provided). Charge incurred $220 per set of keys.

*Reasonable usage of electricity, gas any other utilities provided at the property are included in your rates. Excessive use (more than 30% increase compared to similar periods) of any of these utilities may be charged for using your credit card (details provided). If charges are passed onto the guest, evidence of charges will be provided upon request.

• Smoking is not permitted within the Property.

• The Management of the Property are not liable for loss to you of any personal belongings whilst at the property. Guest items found by our cleaning staff are kept for four weeks before discarding. It is the guests responsibility to follow up any items that may have been left behind at the Property. We request guests send a reply paid envelope to us in order for us to return the items.

11. PROBLEMS OR COMPLAINTS

• You should not wait until you return home before complaining about any matter as no inspection can be carried out when others are occupying the Property. We welcome hearing from you in relation to any complaints or concerns and prefer that you phone us immediately so Management has the chance to rectify the situation as quickly and efficiently as possible. You must allow repair/service access to the Property during reasonable hours.

• Any complaint, which cannot be resolved locally, must be notified in writing to Management prior to departure from the Property.

• Failure to follow this procedure this may hinder the ability of Management to rectify the problem or complaint and reduce or extinguish any claim you may have.

12. TERMINATION

* Your occupation of the Property may be terminated by us without notice in the event that you breach any material term or condition or in the event that any amount due is not paid.

13. DISCLAIMER

* The Management / Owner of the property cannot be held responsible for failure or interruption to power or services to the property for reasons beyond our control.

* The Management/ Owner are not liable for any indirect, incidental, special and/or consequential damage or loss of profits which result from use of the Property and services provided to you.

14. RELEASE AND INDEMNITY

* You agree to indemnify and release the owner from any damages, claims, suits or proceedings brought by any third party which may arise as a result of your use of the property and/or services provided to you.

* We recommend ALL guests purchase travel insurance. Management cannot be held responsible for all injuries, illness or accidents and events that either prevent guests from traveling, and/or require them to cancel a booking, or that may occur whilst traveling/staying at our Property.

Payment Policy

PAYMENT

• Payment is full must be received immediately by credit card when the Booking is made. Bookings are not confirmed unless and until this deposit is received.

• Please ensure payments are made within the specified time limits or the Booking will be cancelled automatically without notice or liability to you.

•Payment will be charged to your nominated Credit Card provided during booking. (Visa/Mastercard only).

• Should you incur additional charges or penalties during your stay, we will charge these directly to your credit card (details provided) and advise you of the charges.

*By making payment of the total fee, you have an exclusive license to occupy the property for the days specified in the booking (but not possession). You agree that regardless of your length of stay there is no tenancy or other rights created under the Residential Tenancies Act 1997. We grant you a license and rooms and you agree that we may terminate the license at any time if any Terms and Conditions have been breached.

Cancellation Policy

CANCELLATION OR VARIATION

• If you wish to vary or cancel your Booking, we also ask that you forward your request in writing via email so we may keep this on file.

• In the event of a cancellation at least 48 hours before your arrival date, your first night deposit is non-refundable.

• If a cancellation occurs within 48 hours of your arrival date, we reserve the right to charge up to the full amount for your stay as compensation for loss of revenue.

• If Management is able to re-let the Property for the period cancelled a further refund may be made less the non-refundable deposit (first nights tariff) and an administration fee of $50.

• Should you be eligible for a refund it will be made through your chosen payment method at time of booking.

• A variation of the Booking which reduces the number of nights stay will be a treated as a cancellation of the Booking in respect of those nights.

• A variation of the Booking which reduces the number of guests will be treated as a cancellation of the Booking in respect of those guests.

• An administration charge of $50 will be charged for any variation or cancellation.

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