The Barracks, Tocal

Terms & Conditions

Terms and Conditions
----------------------------------------------
*Check out is 10am and check in is at 2pm. Availability of rooms prior to check-in time on the date of the reservation cannot be confirmed unless we have availability.
*To ensure smooth check-in please keep complete the online check-in form which will be emailed to you in the days leading up to your stay. This will also include your key safe code and room name. Upon arrival to 957 Tocal Road, please turn in at the white picket fence gate entry, follow the signs to 'The Barracks' across the paddock in front of the Homestead and around to your right past the Function Centre. You will come to a steel sliding gate marked 'Barracks Guests", here you will need to exit your car and walk towards the right-hand side of the gate where you will see a green button just over the other side of the gate. Press this green button and the gate will open, it will automatically close behind you. Once gate opens, drive safely towards the gravel carpark located just behind The Barracks. Once parked, stroll the gravel pathway through the wooden gate and our key safe box is located on the side of the building. Using your key safe code unlock your keys, locate your room and enjoy your stay.
*We do reserve the right to cancel or modify any reservations where it appears that a guest has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
*To maintain the highest standards and for the comfort of all our guests smoking inside or around The Barracks is not permitted. We have designated areas on the site where you can smoke (see room compendium for map). As you can appreciate, there are quite a few historic barns made out of wood.
*Parking is provided on the gravel car park behind The Barracks.
*We have provided complimentary consumables for you. If, however, you are inclined to keep something else from the rooms, please bear in mind that we operate as a not-for-profit organisation and will ask that you recompense us so we can replace the item.
*Breakfast packages are complimentary. $10 surcharge applies for special dietary needs. Last minute bookings and for occasions out of our control where we cannot provide a hamper, a breakfast voucher to a local cafe will be provided.
*Pets are not permitted to stay at The Barracks or its grounds.
*Biosecurity risks prevent anyone from attending site that has been in contact with pigs, within 48hrs of their arrival.
*The Barracks are not suitable for children under the age of 13 however we do have accommodation on the Tocal College side for families with children.
*The number of guests must not exceed the number stated at the time of booking. Your room must be left in a satisfactory clean and tidy state on departure. An extra cleaning fee will be charged to your credit card if excessive cleaning is required.
*Any loss or damage of property belonging to The Barracks will be charged to the credit card held on file unless alternate card details provided. Lost property will be held for approximately 3 months and can be returned by COD via Australia Post on request.
*The use of Tocal Pool when available is offered during your stay and is undertaken entirely at the pool user’s own risk. Pool users must satisfy themselves that they have taken reasonable precautions to ensure their safety. The Community Pool DOES NOT have a Lifeguard and does not accept liability for any injury or death to any person whilst using the facilities. See compendium in room for full Terms & Conditions.

Payment Policy

Payment is requested at the time of booking to secure your accommodation.

Cancellation Policy

* Should you need to cancel or modify your booking please note that any changes to the arrival date, departure date, or room choice for your reservation is subject to our availability at the time the change is requested.

* If cancelled or modified up to 14 days before date of arrival, no penalty will apply.

* If cancelled or modified 14 to 7 days before date of arrival, 25 percent of the total price of the reservation will be charged.

* If cancelled or modified within 7 days or in case of no-show, the total price of the reservation will be charged.

* If you do need to make changes to your reservation please call Reception during business hours on 02 4939 8901 or for after hours assistance contact our onsite Caretaker on 0499 185 248.