The Bundanoon Guest House

Terms & Conditions

Reception hours: 8.00am to 7.30pm

Check-in: Between 2pm and 7.30pm. Later check-ins are ok but please let us know ahead of time if you are going to be arriving after 7.30pm
Check-out: 8:00am to 10:00am (late check-out at additional cost, when available)

Breakfast: A complimentary continental breakfast is available every morning. The breakfast includes cereal, seasonal fruit, yogurt, toast, spreads, juices, tea & coffee. This is available 7 days / week from 8am to 9:00am Monday to Friday and 8am to 9:30am on Saturday and Sunday. Gluten-free / dairy-free available on request. Please advise of any special dietary requirements.

Covid-19: We reserve the right to not accept guests who present with Flu-like symptoms. Temperature checks may also be performed at check-in. All Guests are requested to sanitise their hands before entering the Guest House using the sanitising unit located at the main entrance.

Children and Beds: Children of any age are welcome however we are limited with rooms that can accommodate children under the age of 12 years. Trundle beds are available on request. Cots are not provided. Please call to discuss your requirements prior to arrival on 02 4883 6372

Smoking: Smoking is not allowed.

Quiet hours: Guests must be quiet between 10.00pm and 08:00am.

Pets: Pets are not allowed.

Privacy Policy: Our privacy policy can be viewed via on our website via the following link:
https://thebundanoonguesthouse.com.au/privacy-policy/

Prices subject to change & include GST

Damage or excessive soiling will be charged to your credit card or by cash payment

For the comfort of all guests no visitors are permitted entry to The Bundanoon Guest House without consent.

The Bundanoon Guest House will not accept liability for damage to or loss of personal belongings and/or equipment left at the Guest House prior to, during or after an event.

Group and Whole of House Reservations:
• Group Reservations are defined as: Reservations for 3 or more guest rooms with other Guests present in the remaining guest rooms and common areas of the Guest House
• Whole Of House Reservations are defined as: Reservations for all guest rooms in the entire Guest House, including or excluding the 2 Bedroom Cottage
• Any Group Reservations and Whole Of House Reservations are to be made by one person for the required number of rooms. Multiple reservations by individual members of the group will not be accepted.
• Transfer of the reservation to another date within 6 months of original booking, can use the same deposit (once only).
• Final invoice to include any additional charges incurred such as Bar charges. Balance of payment due on departure or by other prior arrangement.
• Any damage or excessive soiling will be at additional cost.
• Prices include GST and are based upon an all-inclusive package and are subject to change if any package elements are omitted or varied.
• Any cancellation of individual package elements within 14 days of the check-in date or after check-in, will incur the original charge as quoted. This includes but is not limited to a reduction in the number of guests, reduction in the number of rooms and a reduction in the number of nights booked.

Payment Policy

Prices subject to change & include GST.

A deposit of $100 per room is required for bookings made directly with the Guest House or via our web site, to be paid at the time of booking.

A deposit equivalent to the first nights’ accommodation is required for all bookings made via third party booking sites, to be paid at the time of booking.

An additional deposit of $40 per person is required if you have a group dinner reservations of 10 or more people.

Balance payable on arrival.

Credit Card Surcharge:
Visa, Mastercard and EFTPOS 1.5%
American Express 2.5%

Direct Deposits:
BSB: 082-146
Account: 74-902-3159
Account Name: TLP Guest House Pty Ltd

Cancellation Policy

Cancellation policy for non Group Reservations and Whole Of House Reservations:
• Guests may cancel free of charge until 7 days prior to arrival, and any deposits paid will be refunded.
• Cancellations within 7 days of arrival and up to 2pm on the day prior to arrival will incur a cancellation fee equivalent to the deposit paid.
• Full payment for rooms will be taken for cancellations received after 2pm on the day prior to arrival or if no cancellations are made and confirmed.

Cancellation policy for Group Reservations and Whole Of House Reservations:
• Guests may cancel the entire reservation free of charge until 14 days prior to arrival, and any deposits paid will be refunded.
• Cancellations of the entire reservation within 14 days of arrival and up to 2pm on the day prior to arrival will incur a cancellation fee equivalent to the deposit paid.
• Full payment for rooms will be taken for cancellations of the entire reservation received after 2pm on the day prior to arrival or if no cancellations are made and confirmed
• Any cancellation of individual package elements within 14 days of the check-in date or after check-in, will incur the original charge as quoted. This includes but is not limited to a reduction in the number of guests, reduction in the number of rooms and a reduction in the number of nights booked.