The Edge Villa

Terms & Conditions

In the event of damage to fixtures or property loss, we reserve the right to charge the credit card of the person making the booking to cover the cost of repairs or replacement.

We ask that our guests respect the furnishing and fittings and that if the kitchen facilities are used, please ensure that the dishwasher is packed and switched on prior to departure. Please wipe down the BBQ after use with the paper towels that are stored in the kitchen.

We reserve the right to charge a $40 per hour cleaning ($70 per hour on public holidays) fee if the villa requires extra time to clean. We reserve the right to charge a $100 fee if specialty cleaning systems are needed to remove lingering cigarette smoke. Please respect our non-smoking inside policy - and dispose of butts responsibly.

There is a landline telephone in the villa, however due to our unique mountain location mobile service is limited and call quality varies depending on each individual carrier. WiFi calling is available and simple instructions on how to enable this feature on your phone are located in our compendium. If this will be an issue for you please contact us immediately as this will not be considered a valid reason for cancelling once arrived at the property.

The villa is for guest use only so please be aware that visitors and pets are not permitted on the property.

Payment Policy

BOOKINGS FOR ONE NIGHT OR FOR 14 DAYS OR LESS TO ARRIVAL REQUIRE FULL PAYMENT AT THE TIME OF THE BOOKING.

Bookings for 2 nights or more require a 50% deposit on a credit card, with the balance due two weeks prior to arrival, this payment is generally deducted from your card on the nearest Friday to your arrival.

It is the guest's responsibility to ensure adequate funds are available to cover the full costs of the accommodation and any packages purchased.

Electronic funds transfer payments are accepted but must be in full and credit card details to be provided in the event there is damage or loss of property.

We accept Visa, Mastercard and American Express. (Note 2.5% surcharge applies to American Express payments).

BOOKINGS ARE NOT CONFIRMED UNTIL THE DEPOSIT IS PAID. FOR LAST MINUTE BOOKINGS, PLEASE CONFIRM WITH BREE ON 0414 533 070

Cancellation Policy

Cancellations - 30 days or less, the deposit will be refunded if the villa is re-booked. Within 14 days or less, or no shows, the balance is payable, but will be refunded if the villa can be re-booked at short notice. All cancellations must be in writing and will incur an administration fee of $50.

Change of date / Reschedule is considered as a cancellation of your original date and therefore the same policy above applies, however no administration fee is incurred to move the booking.

In the event that we have to discount accommodation to be able to re-book at last minute rates, then that discount will be deducted from the refund.

Cancellations at The Edge Villa are thankfully very few. On these occasions we do our best to re-book and refund.