Winterbrook Chalet

Rating
4.0 stars
Prices will be charged in Australia Dollars Full Rate Mon 17 Jun 2019 Tue 18 Jun 2019 Wed 19 Jun 2019 Thu 20 Jun 2019 Fri 21 Jun 2019 Sat 22 Jun 2019 Sun 23 Jun 2019 Mon 24 Jun 2019 Tue 25 Jun 2019 Wed 26 Jun 2019 Thu 27 Jun 2019 Fri 28 Jun 2019 Sat 29 Jun 2019 Sun 30 Jun 2019

Deluxe Suite Standard

Details
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Deluxe Loft room

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Superior Family Room Standard

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Book $825 825 825 825 825 825 825 825 825 825 825 825 825 825 825
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Property Information

Winterbrook Chalet
0418590055
0357776633
.30 The Avenue
.Mt Buller VIC 3723 Australia

Winterbrook Chalet is a lovely boutique alpine Chalet located in a five star location in the heart of the Mt Buller Village; being only 150 metres from the Mt Buller Snowsports School, 100 metres from the Six Seater Chairlift on the famous Bourke Street ski run. At your fingertips you will find a modern ski/board hire, restaurants and an alpine spa with beautiful facilities and natural therapies.
Winterbrook’s rooms are spacious, all have ensuites with either spa/bath/shower ensuites. Winterbrooks has a modern European or North American ski field ambience with spectacular views over the alpine high country. Description

Property Features

  1. Non-Smoking Rooms
  2. Fresh linen supplied
  3. Drying Room
  4. Street parking
  5. Fire Place
  6. Full Kitchen
  7. Non-Smoking Property

Accommodation Details

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Deluxe Suite Standard Book

Standard rates for this room

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Deluxe Loft room Book

Standard rates for this room

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Superior Family Room Standard Book

Standard rates for this room

Terms & Conditions

Please update Terms and Conditions
Deposit: 50% Deposit is payable at the time of making the reservation (Non refundable)

Weekend bookings during the declared snow season require 100% tariff payable immediately to confirm reservation. (Non refundable)

Balance: The balance is payable 60 days prior it arrival (Non refundable)

Payment: Cheques should be made payable to Winterbrook Chalet and posted to PO Box 7 Mt Buller Vic 3723. We accept credit cards – Visa or Mastercard. (Note: All credit card transactions are subject to credit card fees.) Please contact us should you wish to pay by internet banking; note: reservations are not confirmed with internet transfers until payment is received in our account.

Cancellation Policy: Any cancellation must be made in writing. Deposits are refundable (less a twenty five (25%) administration fee of the total amount) up to 60 days prior to arrival. If less than 60 days notice is given, no refund is applicable. ANY Alterations to reservation dates, (subject to availability) after confirmation will incur a $100.00 process fee. Alterations can only be made within the current declared season to which the booking is made. General refunds are at the discretion of Winterbrook Management. Note: Any cancellation including snow guarantee cancellations will incur a minimum administration fee of twenty five (25%) percent of the overall amount of the reservation.

Cancellations are not accepted due to weather conditions.

Snow Guarantee Policy

The Mt Buller Snow Guarantee means you can book your snow holiday with confidence.
The Snow Guarantee is provided by Buller Ski Lifts and participating Mt Buller accommodation providers to give confidence to members of the public when booking a snow holiday. It's a money-back guarantee on all prepaid accommodation, lift ticket, rental and lesson packages and it applies if there is insufficient snow cover. The “snow guarantee” applies if the lifts in the below table are not operating for skiing/snowboarding in the two (2) days* prior to the clients arrival.

*From 9 AM 2 days prior to arrival until 5.00PM day prior to arrival

Periods Covered Snow Guarantee Lift/s
OFF PEAK SEASON 1. OPENING WEEKEND UNTIL THE DAY BEFORE THE VICTORIAN SCHOOL HOLIDAYS.
2. FIRST MONDAY IN SEPTEMBER (FOOTNOTE 1) UNTIL SEASON CLOSE. BLUE BULLET CHAIRLIFT
PEAK SEASON VICTORIAN SCHOOL HOLIDAYS (FOOTNOTE 2) UNTIL THE END OF THE LAST WEEKEND IN AUGUST (FOOTNOTE 3) BLUE BULLET CHAIRLIFT AND ABOM CHAIRLIFT PLUS ANY TWO (2) OF THE FOLLOWING:
WOMBAT CHAIR, THE FOX CHAIR, SKYLINE T BAR, KOFLERS T BAR, SUMMIT CHAIR, HOWQUA CHAIR OR NORTHSIDE EXPRESS.

FOOTNOTE 1: Starting 2nd of September 2019
FOOTNOTE 2: Starting 30th June, 2019
FOOTNOTE 3: 1st September 2019

How does it work?

If our Snow Guarantee lifts (see the list below) aren't operating in the two days before you arrive, you can contact your booking agent to change your booking to a later date or cancel your booking and get your money back. Please note: You can't take advantage of the Snow Guarantee on the day you arrive nor during your stay, only up to 5pm on the day before you arrive.

As an example, if your scheduled day of arrival is Sunday, then you must call between 9am Friday and 5pm Saturday to take advantage of the guarantee.
3 DAYs hold on! The Snow might improve 2 DAYS- No snow? You can now apply for a change of date or refund 1 DAY Still no snow? Make sure you apply before 5PM on the day prior to arrival Arrival day: Snow guarantee is NOT applicable if you have not altered or cancelled your reservation 2 or 1 day prior to this date.

Exclusions

Note: The Snow Guarantee only applies if the lifts aren't operating due to insufficient snow cover. It doesn't apply where the lifts aren't operating due to following:

• Lift closure due to weather conditions other than insufficient snow, eg. wind or ice;
• Lift closure due to mechanical breakdowns or equipment failure.
The Snow Guarantee also doesn't apply to the following:
• Booking fees or commissions payable to booking agents.

Keys not returned at time of check out will incur a $50 fee. No additional persons are permitted to stay in the accommodation without authorisation from Winterbrook Chalet Managment. Extra persons staying in the accommodation are charged.

Check In: Check in is generally from 4pm onwards with most accommodation providers and you should confirm your arrival time when arranging collection of keys. NOTE: A late cehck in fee of $100.00 is applicable to late check ins after 10.00PM.

Check Out: Check out is by 10am. A late checkout fee will apply if the property is not vacated prior to or at this time.

Responsibility Clause:

We do our best to ensure your accommodation arrangements are satisfactory. Winterbrook Chalet does not accept any liability whatsoever for the acts, omission or default, whether negligent or otherwise, of those coach operators, lodges, hotels, clubs, apartments, ski hire, lift companies or any other persons whom we have no direct or exclusive contract.

Payment Policy

Please update Payment Policy

Cancellation Policy

Please update Cancellation Policy
Deposit: 50% Deposit is payable at the time of making the reservation (Non refundable)

Weekend bookings during the declared snow season require 100% tariff payable immediately to confirm reservation. (Non refundable)

Balance: The balance is payable 60 days prior it arrival (Non refundable)

Payment: Cheques should be made payable to Winterbrook Chalet and posted to PO Box 7 Mt Buller Vic 3723. We accept credit cards – Visa or Mastercard. (Note: All credit card transactions are subject to credit card fees.) Please contact us should you wish to pay by internet banking; note: reservations are not confirmed with internet transfers until payment is received in our account.

Cancellation Policy: Any cancellation must be made in writing. Deposits are refundable (less a twenty five (25%) administration fee of the total amount) up to 60 days prior to arrival. If less than 60 days notice is given, no refund is applicable. ANY Alterations to reservation dates, (subject to availability) after confirmation will incur a $100.00 process fee. Alterations can only be made within the current declared season to which the booking is made. General refunds are at the discretion of Winterbrook Management. Note: Any cancellation including snow guarantee cancellations will incur a minimum administration fee of twenty five (25%) percent of the overall amount of the reservation.

Cancellations are not accepted due to weather conditions.

Snow Guarantee Policy

The Mt Buller Snow Guarantee means you can book your snow holiday with confidence.
The Snow Guarantee is provided by Buller Ski Lifts and participating Mt Buller accommodation providers to give confidence to members of the public when booking a snow holiday. It's a money-back guarantee on all prepaid accommodation, lift ticket, rental and lesson packages and it applies if there is insufficient snow cover. The “snow guarantee” applies if the lifts in the below table are not operating for skiing/snowboarding in the two (2) days* prior to the clients arrival.

*From 9 AM 2 days prior to arrival until 5.00PM day prior to arrival

Periods Covered Snow Guarantee Lift/s
OFF PEAK SEASON 1. OPENING WEEKEND UNTIL THE DAY BEFORE THE VICTORIAN SCHOOL HOLIDAYS.
2. FIRST MONDAY IN SEPTEMBER (FOOTNOTE 1) UNTIL SEASON CLOSE. BLUE BULLET CHAIRLIFT
PEAK SEASON VICTORIAN SCHOOL HOLIDAYS (FOOTNOTE 2) UNTIL THE END OF THE LAST WEEKEND IN AUGUST (FOOTNOTE 3) BLUE BULLET CHAIRLIFT AND ABOM CHAIRLIFT PLUS ANY TWO (2) OF THE FOLLOWING:
WOMBAT CHAIR, THE FOX CHAIR, SKYLINE T BAR, KOFLERS T BAR, SUMMIT CHAIR, HOWQUA CHAIR OR NORTHSIDE EXPRESS.

FOOTNOTE 1: Starting 2nd of September 2019
FOOTNOTE 2: Starting 30th June, 2019
FOOTNOTE 3: 1st September 2019

How does it work?

If our Snow Guarantee lifts (see the list below) aren't operating in the two days before you arrive, you can contact your booking agent to change your booking to a later date or cancel your booking and get your money back. Please note: You can't take advantage of the Snow Guarantee on the day you arrive nor during your stay, only up to 5pm on the day before you arrive.

As an example, if your scheduled day of arrival is Sunday, then you must call between 9am Friday and 5pm Saturday to take advantage of the guarantee.
3 DAYs hold on! The Snow might improve 2 DAYS- No snow? You can now apply for a change of date or refund 1 DAY Still no snow? Make sure you apply before 5PM on the day prior to arrival Arrival day: Snow guarantee is NOT applicable if you have not altered or cancelled your reservation 2 or 1 day prior to this date.

Exclusions

Note: The Snow Guarantee only applies if the lifts aren't operating due to insufficient snow cover. It doesn't apply where the lifts aren't operating due to following:

• Lift closure due to weather conditions other than insufficient snow, eg. wind or ice;
• Lift closure due to mechanical breakdowns or equipment failure.
The Snow Guarantee also doesn't apply to the following:
• Booking fees or commissions payable to booking agents.

Keys not returned at time of check out will incur a $50 fee. No additional persons are permitted to stay in the accommodation without authorisation from Winterbrook Chalet Managment. Extra persons staying in the accommodation are charged.

Check In: Check in is generally from 4pm onwards with most accommodation providers and you should confirm your arrival time when arranging collection of keys. NOTE: A late cehck in fee of $100.00 is applicable to late check ins after 10.00PM.

Check Out: Check out is by 10am. A late checkout fee will apply if the property is not vacated prior to or at this time.

Responsibility Clause:

We do our best to ensure your accommodation arrangements are satisfactory. Winterbrook Chalet does not accept any liability whatsoever for the acts, omission or default, whether negligent or otherwise, of those coach operators, lodges, hotels, clubs, apartments, ski hire, lift companies or any other persons whom we have no direct or exclusive contract.

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