Yallingup Forest Resort

Terms & Conditions

By staying at Yallingup Forest Resort you agree to abide by all terms and conditions.

Payment Policy

Early Bookings

Bank Deposit Details:
Name: Yallingup Forest Resort
BSB: 633000
Account: 164050510

A low non-refundable deposit of $100 is required at time of booking ($300 per chalet for bookings staying over Christmas, New Year and Easter (including dates between Christmas and New Year) - this deposit will be taken from the credit card that you submit with the booking.

Your remaining amount will be AUTOMATICALLY debited 22 days prior to arrival by credit card - if your card expires in the interim, please advise us of your new card details.

If the accommodation is cancelled or an amendment to original date of reservation is made 22 days or more before the due arrival date, only the deposit will be charged.

If a cancellation or an amendment to original date of reservation is made 21 days or less before the arrival date, the full tariff will be charged.

Bookings made 21 days or less before the due arrival date
The full tariff will be taken from the credit card that you submit with the booking. If a cancellation or amendment is made, the full tariff will be charged.

Responsive Behaviour Policy
It is a prerequisite for all guests staying at Yallingup Forest Resort to agree to behave appropriately for the enjoyment of all other current and future guests. This policy informs guests of the consequences of not doing so. The person making the booking is responsible for the behaviour of all guests in their party.

Check in
Check in time is from 2pm - please note that the office is not open before 2pm. Reception closes at 5pm.

A pre-authorisation of your credit card maybe required at check-in. If you check in after 5pm you must register a credit card with reception before your arrival.

If you arrive later than 5pm your key will be left outside of the reception office in a clearly marked envelop.

Check out
Check out time is before 10am on departure day.

A late checkout fee of $50 will apply if a chalet is not vacated prior to the arranged check-out time. (This charge covers the cost of paying a waiting cleaner).

Smoking
All chalets are strictly non-smoking. Smoking inside a chalet automatically incurs a $500 additional cleaning charge to cover dry cleaning of carpets and furnishing.

Pets
Unfortunately pets are not permitted at the resort – if you are found to have brought a pet, you will be asked to immediately leave the resort.

Lost property
Items found on departure will be kept for four weeks and then disposed of / given to charity unless other arrangements have been made by the owner to recover the item(s).

Damage
The person making the booking is responsible for the behaviour of all guests in their party. Wilful and neglectful damages will be the liability of the person making the booking and will be charged for appropriately.

Cleanliness
Your chalet will be thoroughly clean upon your arrival. Chalets should be left as found. Please note that $50/hour will be charged for extraordinary cleaning.

Unaccompanied teens
All guests under the age of 18 must be accompanied by a parent or guardian. Yallingup Forest Resort reserves the right to a) check ages and b) refuse bookings.

Noise / Parties
Yallingup Forest Resort offers guests peace and tranquillity in a bushland setting – it is not a party venue. Noise should be kept to a minimum and neighbours respected. All noise must cease by 10pm. Should our care-takers be called out in the event of a noise complaint after 10pm a $100 call out fee will be charged. For subsequent call outs or for any call outs after 12pm a $200 call out charge will be levied and the police notified.

Groups
Yallingup Forest Resort accepts group bookings. However, due to the greater risk of damage or irresponsible behaviour, a discretionary $500 refundable bond per chalet may be charged at the time of booking or on arrival for any group larger than 8 adults.

Loss of Chalet Key
In the unfortunate event that you lose your chalet key, it is a condition of the resort insurance policy that the chalet locks be changed. (This means 3-4 locks per chalet). A charge of $150 will be levied, which contributes towards the costs incurred.

By booking a stay or staying at Yallingup Forest Resort, the person making the booking agrees that any relevant costs as set out above can be taken from the supplied credit card upon due notice by Yallingup Forest Resort.

Cancellation Policy

Cancellation Policy

If the accommodation is cancelled or an amendment to original date of reservation is made 22 days or more before the due arrival date, only the deposit will be charged.

If a cancellation or an amendment to original date of reservation is made 21 days or less before the arrival date, the full tariff will be charged.