Yambacoona House

Terms & Conditions

This is an important document which sets out the terms of booking accommodation with Yambacoona House. Full details of our terms and conditions and use of the website can be located by clicking on the following link https://www.yambacoonahouse.com/termsandconditions

Yambacoona House - King Island
We welcome visitors from all over the world and want to ensure that all of our guests have an enjoyable and memorable experience and as such we have put together terms and conditions that need to be complied with prior to booking with us.

Payment Policy

Pricing and Payment
(a) When booking Yambacoona House:
(i) Bookings made 30 days or more before arrival date require payment of one night’s accommodation at the time of booking.
(ii) An invoice will be issued to the Guest’s nominated email account 30 days prior to the arrival date seeking payment in full together with payment of a refundable Security Deposit of $800.00, which must be paid within seven days of the date of the invoice.
(iii) Bookings made within 30 days of arrival require payment in full together with payment of a refundable Security Deposit of $800.00, which must be paid within seven days of the date of the invoice.

Security Bond
Your security bond will be held by Yambacoona House Management. You authorise Yambacoona House Management to deduct the cost of making good any loss or damage, or other costs incurred by you during your stay at the Property. If the total of costs payable by you exceeds the amount of the security bond then you agree to pay the balance owing to Yambacoona House Management on demand. You will be liable to pay all expenses incurred by Yambacoona House Management arising from a default in payment by you, including but not limited to debt recovery costs, legal fees and disbursements on an indemnity basis.

Yambacoona House Management will hold the security bond until any or all potential claims relating to your use of the Property are resolved. Where there are no such claims, we will reimburse the Security Bond to your nominated bank account.

Check In / Check Out

Check in is daily at 3.00pm and check out must occur by 10.00am unless otherwise agreed to by Yambacoona House Management. If the Property is available prior to 3.00pm on the date of arrival we will assist you to check in at an earlier time

Cancellation Policy

Cancellations

(a) Requests to cancel or reschedule a booking to a new date, you should contact Yambacoona House Management by phone or email.
(b) We will reschedule the booking to a new date, if outside of the cancellation period and subject to availability of the Property. Additional fees may apply to accommodate the change, depending on the extent of changes to be made which will not exceed $100.00.
(c) Additional fees may apply if the rate is higher, for the new date.
(d) If Yambacoona House is available at the date, at a lesser rate, we will refund you the difference.
(f) If Yambacoona House is not available, and you do not wish to book an alternative property the cancellation policies below will apply.
(g) When booking Yambacoona House our cancellation policy is:

Time of cancellation:
More than 45 days before arrival date - We will refund you all funds paid to us.
Within 45 and 14 days of arrival date - 1 night accommodation fee applies and security deposit retuned in full.
Within 14 days of the arrival date - 100% of total booking fee will be charged and security deposit returned in full.

(i) If Yambacoona House Management must cancel a booking due to unforeseen circumstances beyond our control, we will offer you the ability to reschedule your booking.
(j) If you choose not to reschedule your booking, the booking will be cancelled and we will refund all monies paid.

We recommend guests to purchase travel insurance for any unforeseen circumstances that may affect their travel arrangements.