Anderley Retreat

条款和条件

PLEASE NOTE : FULL TERMS AND CONDITIONS ARE AVAILABLE ON OUR WEBSITE UNDER THE T&C's PAGE.
Your Credit Card will not be used for any payment at this time. We will contact you to confirm your booking and provide payment options for credit cards or direct bank transfer.

DOG STAY POLICY
Dogs are welcome but please request. Restricted to 2 small dogs or 1 large/medium dog. Extra total cost of $35 for the stay.
-Dogs must not be left unattended in the cottage and must accompany guests when they leave the premises for outings.
-Guest's dogs may have inside access to the cottage at the property owner's discretion.
-They must be kept off all beds and soft furnishings.
-Dogs must be on a leash at all times whilst on the property unless otherwise agreed with the owners. Please note that there is not a secure dog run available, but the deck of the cottage is reasonably secure.
-Barking must be controlled at all times.
-Please pick up after your Dog - including in the paddocks
-On the property there are farm animals, and native wildlife. We ask you to consider both their safety and your dog's safety if your dog is around them.
-If excess cleaning is required or if it is necessary to repair any damage caused by your pet, this cost will your responsibility

Payment Policy

We do not take credit card payments at the time of booking requests - only once we have confirmed the booking with you and we will provide Credit card or bank transfer options at that time.
A Deposit of 50% is required at the time of booking confirmation.
Full Balance is due 14 days prior to your stay.

Cancellation Policy

All cancellations must be notified by email or SMS.
If you do not show, or need to vacate early, the full tariff will be payable.If a booking is cancelled 21 days or more prior to arrival, any deposit paid will be refunded less a $30 fee.
Cancellations 15 to 21 days prior to arrival a 25% fee applies.
Cancellations 7- 14 days before arrival 50% fee applies.
Cancellations 7 days or less - 100% fee applies
Date changes will incur a $50 fee if within the 14-21 day period. Date changes within the 14 day period will be treated as cancellations and fees will apply.
Please note that if you do need to cancel or change dates within the 21 days every effort will be made to find a replacement booking and, if successful, any penalty paid will be refunded in full, less a $50 fee.
COVID-19 Special Policy. Rescheduled for no cost or Cancellations refunded in full due to Covid -19 illness or restrictions (proof required).