The Veritable Hotel APAC

Syarat & Ketentuan

(1) The hotel is not responsible for damage or disappearance of vehicles kept in the garage or the hotel’s parking area or valuables inside the vehicle. The hotel is obliged to clearly express in the garage and at the parking area that the area is not supervised and the hotel is not responsible for the property kept in there. No gatherings and parties of any nature are allowed. The hotel reserves the right to evict any additional occupants in the room.

(2) This reservation is not transferable. No name change is allowed.

(3) In the event of no-show, a fee of one night's room charge (inclusive of any applicable prevailing government tax) will be charged to your credit card provided at the time of reservation or as per any revised conditions of booking as per the offer.

(4) The hotel reserves the right to send guests away from the hotel due to their conduct and behavior or for any other safety, security and medical reasons. This applies in particular, if guests do not observe instructions given by hotel employees, express themselves in a discriminating manner, harass or endanger other guests.

Kebijakan Pembayaran

In the case of a fully prepaid rate at The Veritable Hotels booked through a hotel Website, The Veritable Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. If a pre-paid reservation is booked through a third party, you will not be eligible for a Best Rate Guarantee reward and our Hotel is not responsible for any fees associated with the cancellation of that reservation

Kebijakan Pembatalan

Our offer stands only on claim forms submitted 24 hours after making the initial reservation and at least 48 hours before arrival. The Competing Rate must be for the same hotel, room type (including but not limited to similar room size, bedding, views, and amenities), rate type, number of guests, dates, length of stay and rate rules (including but not limited to cancellation policies)